Themes

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

02 Feb 2021  |  Global  |  Market Research

Big Data Analytics and Artificial Intelligence are Driving the Global LIMS Market

Data-based Decision Making and Laboratory Automation are Driving Market Growth

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A laboratory information management system (LIMS) is a type of application that is designed to enhance laboratory quality and performance by keeping track of data relating to samples, tests, workflows, and equipment. Cloud LIMS and data integration analysis are driving demand for LIMS across the world. Pharmaceuticals and life sciences applicatio...

02 Feb 2021  |  Europe  |  Market Research

Life Cycle and Total Cost of Ownership (TCO) Analysis of Heavy, Medium, and Light Duty Trucks in Europe

During a 15-year Life Cycle, Battery Electric Trucks Offer a TCO Benefit of 8% to 16% Compared to Diesel Trucks

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During the 15-year lifetime of a truck, the total cost of ownership is lowest for battery electric trucks, followed by natural gas and diesel powertrains across light, medium, and heavy duty segments. As the truck gets older, maintenance cost increases with decrease in mileage, resulting in increasing total cost of ownership (TCO) per mile. Miles t...

02 Feb 2021  |  North America  |  Market Research

Innovative Business Models Focused on Digital Solutions Offer New Opportunities in the North American Positive Displacement Pumps Market

Energy-efficient Solutions and Digital Services such as Pumps-as-a-Service to Present Growth Opportunities

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Key Issues Addressed

The main objective of this growth opportunity analysis is to assess the impact of market trends and challenges influencing growth prospects for positive displacement (PD) pump original equipment manufacturers (OEMs) in the next 5 years. As business uncertainty becomes an inevitable factor, end users across industry verticals are revisiting their st...

01 Feb 2021  |  North America  |  Market Research

Digital Transformation in Imaging Powering the Next Wave of Growth in Informatics

Future Growth Potential Enhanced by Growth Opportunities in Enterprise Imaging IT

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The global medical imaging and informatics industry is undergoing rapid change with the emergence of new technologies, evolving clinical and administrative needs, and the introduction of new policies and regulations, making it necessary for industry participants to continuously innovate to maintain their competitive edge. New technologies such as A...

Businesses disrupted by the pandemic are looking at revival even as they grapple with the new normal, and the automotive industry is no exception. Mobility and mobility-related solutions lie hampered not just in India but across the word, with the last few months witnessing plunging sales, halting of new purchases, and closing up of many car deal...

Sustainable living, green environment, zero waste goals, zero carbon emissions, and circular economy are gradually becoming key themes in the agendas of governments and private organizations the world over. As economies progressed with rapid industrialization, globalization, technological innovations, better standards of living and improved consume...

01 Feb 2021  |  North America  |  Market Research

Digital Transformation Enabling the New York Smart City Future

Smart and Connected Solutions Drive Urban Initiatives and Strategies to Enable Fair and Sustainable Mobility Solutions

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Rapid urbanization, high private vehicle density, obsolete infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities worldwide are responding by developing more sustainable, seamless, and integrated transport systems. They are also building the necessary regulatory and infrastructure framew...