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World Outbound Dialing Market
29-Jan-2004
Global
Market Research
6912-01-00-00-00
IT01138-AP-MR_10893
This study provides a worldwide analysis of the outbound dialing market, including preview, power and predictive solutions. The DNC legislation is covered as is the offshoring and total solution trends.
Market Overview
- Executive Summary
- Definitions
- Market Trends
- The National "Do-Not-Call" Legislation and its Impact on the Call Center Agent Positions in the United States
- Mergers & Acquisitions
Market Forecast
- Drivers
- Restraints
- Revenue Forecast
Competitive Analysis
- Market Share Analysis
- Frost & Sullivan Award
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