Asia-Pacific Contact Center Outsourcing Market Opportunity Update

Asia-Pacific Contact Center Outsourcing Market Opportunity Update

Differentiating through Multichannel Capabilities and Value-add Technology Services

RELEASE DATE
25-Jan-2017
REGION
Global
Research Code: P949-01-00-00-00
SKU: IT03199-GL-MR_19371
$15,000.00
In stock
SKU
IT03199-GL-MR_19371
$15,000.00
DownloadLink

Pay by invoice

ENQUIRE NOW

Description

Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific remains a leading contact-center outsourcing destination for global companies. The Asia-Pacific contact center outsourcing market continues to grow at a steady pace and is expected to cross $35 billion by 2022. This study breaks down the contact center outsourcing market across 13 key countries in Asia-Pacific including Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, and Thailand. It presents market sizing by revenue and seats for each of the 13 countries. Various market drivers and restraints are also discussed for each region.

Table of Contents

Population Health Management Solutions Market Summary

Population Health Management Solutions Market Snapshot

Project Scope and Objectives

Key Growth Opportunities for PHM Vendors

Critical Success Factors

The Context for Population Health Management in APAC

Health System Spending is Approaching Unsustainable Levels in APAC

Prevalence of Chronic Diseases

Top 12 Aging Countries

Definition of PHM

Market Segmentation

Key Goals for PHM Solutions

Major Functions of PHM Solutions

The Immediate Next Action for PHM

PHM in the US

Healthcare Challenges in APAC

PHM in APAC

Adoption Trends of PHM Solutions by Segments in APAC

Drivers and Restraints

Global PHM Solutions Revenue Opportunity Snapshot

APAC PHM Solutions Revenue Opportunity Snapshot and Discussion

APAC PHM Solutions Vendors Across Segments

Market Penetration Challenges and Vendor Strategies

Examples of PHM Solutions Currently Deployed in APAC

Solution Case Study 1—Orion Health, Pegasus, and Canterbury District Health Board New Zealand

Solution Case Study 2—DXC Technology and Ministry of Health Brunei

Solution Case Study 3—InterSystems and the Northern Territory Department of Health, Australia

Solution Case Study 4—Allscripts and South Western Sydney Primary Health Network

Solution Case Study 5—Cerner and New South Wales

Learning from PHM Solution Use Cases

Vendor Comments on the State of PHM Solution Sophistication

Future Technology Roadmap for the Evolution of PHM Solutions

APAC Population Health Management—Overall Vendor Ecosystem

Determinants of PHM Solutions Market Development in APAC

Future Healthcare Business Model Scenarios for PHM Solutions

Key Growth Opportunities for PHM Vendors

Critical Success Factors

The Last Word

Legal Disclaimer

Abbreviations and Acronyms

Additional Sources of Information on Population Health Management Relevant to this Research

Learn More—Next Steps

List of Exhibits

List of Figures
  • 1. Healthcare Expenditure as a Percent of GDP, APAC, 2017
  • 2. Total Population Health Management Solutions Market: Examples of Recent Solution Deployments, APAC, 2017
List of Charts
  • 1. Total PHM Solutions Market: Market Summary, APAC, 2017–2022
  • 2. Total PHM Solutions Market: Revenue Forecast, APAC, 2017 and 2022
  • 3. Total Healthcare Expenditure as a Percent of GDP, APAC, 2017
  • 4. Prevalence of Chronic Diseases, APAC, 2017
  • 5. Top 12 Aging Countries by Rank, APAC, 2017
  • 6. Total Population Health Management Solutions Market: Market Segmentation, APAC, 2017
  • 7. Total Population Health Management Solutions Market: Key Goals for PHM Solutions, APAC, 2017
  • 8. Total Population Health Management Solutions Market: Major Functions of PHM Solutions, APAC, 2017
  • 9. Total Population Health Management Solutions Market: Evolving Payment Programs, US, 2017
  • 10. Total Population Health Management Solutions Market: Key Market Drivers and Restraints, APAC, 2018–2022
  • 11. Total Population Health Management Solutions Market: Revenue Opportunity Snapshot by Region, Global, 2017 and 2022
  • 12. Total Population Health Management Solutions Market: Revenue Forecast, APAC, 2017 and 2022
  • 13. Total Population Health Management Solutions Market: Impact of Solution Awareness on Market Development, APAC, 2017–2022
  • 14. Total Population Health Management Solutions Market: PHM Solutions Vendors by Segments, APAC, 2017
  • 15. Total Population Health Management Solutions Market: Advanced PHM Solutions, APAC, 2017–2022
  • 16. Total Population Health Management Solutions Market: PHM Ecosystem, APAC, 2017
  • 17. Total Population Health Management Solutions Market: Impact of Social Trends, Disruptive Technologies and New Business Models on PHM Solutions, APAC, 2017–2022
Related Research
Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific remains a leading contact-center outsourcing destination for global companies. The Asia-Pacific contact center outsourcing market continues to grow at a steady pace and is expected to cross $35 billion by 2022. This study breaks down the contact center outsourcing market across 13 key countries in Asia-Pacific including Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, and Thailand. It presents market sizing by revenue and seats for each of the 13 countries. Various market drivers and restraints are also discussed for each region.
More Information
No Index No
Podcast No
Table of Contents | Executive Dashboard~ || Population Health Management Solutions Market Summary~ || Population Health Management Solutions Market Snapshot~ || Project Scope and Objectives~ || Key Growth Opportunities for PHM Vendors~ || Critical Success Factors~ | Growth Environment~ || The Context for Population Health Management in APAC~ || Health System Spending is Approaching Unsustainable Levels in APAC~ || Prevalence of Chronic Diseases~ || Top 12 Aging Countries~ || Definition of PHM~ || Market Segmentation~ || Key Goals for PHM Solutions~ || Major Functions of PHM Solutions~ || The Immediate Next Action for PHM~ || PHM in the US~ || Healthcare Challenges in APAC~ || PHM in APAC~ | Market Metrics~ || Adoption Trends of PHM Solutions by Segments in APAC~ || Drivers and Restraints~ || Global PHM Solutions Revenue Opportunity Snapshot~ || APAC PHM Solutions Revenue Opportunity Snapshot and Discussion~ | Growth Pipeline~ || APAC PHM Solutions Vendors Across Segments~ || Market Penetration Challenges and Vendor Strategies~ || Examples of PHM Solutions Currently Deployed in APAC~ || Solution Case Study 1—Orion Health, Pegasus, and Canterbury District Health Board New Zealand~ || Solution Case Study 2—DXC Technology and Ministry of Health Brunei~ || Solution Case Study 3—InterSystems and the Northern Territory Department of Health, Australia~ || Solution Case Study 4—Allscripts and South Western Sydney Primary Health Network~ || Solution Case Study 5—Cerner and New South Wales~ || Learning from PHM Solution Use Cases~ || Vendor Comments on the State of PHM Solution Sophistication~ || Future Technology Roadmap for the Evolution of PHM Solutions~ || APAC Population Health Management—Overall Vendor Ecosystem~ | Future Perspectives~ || Determinants of PHM Solutions Market Development in APAC~ || Future Healthcare Business Model Scenarios for PHM Solutions~ || Key Growth Opportunities for PHM Vendors~ || Critical Success Factors~ || The Last Word~ || Legal Disclaimer~ | Appendix~ || Abbreviations and Acronyms~ || Additional Sources of Information on Population Health Management Relevant to this Research~ || Learn More—Next Steps~ || List of Exhibits~
List of Charts and Figures 1. Healthcare Expenditure as a Percent of GDP, APAC, 2017~ 2. Total Population Health Management Solutions Market: Examples of Recent Solution Deployments, APAC, 2017~| 1. Total PHM Solutions Market: Market Summary, APAC, 2017–2022~ 2. Total PHM Solutions Market: Revenue Forecast, APAC, 2017 and 2022~ 3. Total Healthcare Expenditure as a Percent of GDP, APAC, 2017~ 4. Prevalence of Chronic Diseases, APAC, 2017~ 5. Top 12 Aging Countries by Rank, APAC, 2017~ 6. Total Population Health Management Solutions Market: Market Segmentation, APAC, 2017~ 7. Total Population Health Management Solutions Market: Key Goals for PHM Solutions, APAC, 2017~ 8. Total Population Health Management Solutions Market: Major Functions of PHM Solutions, APAC, 2017~ 9. Total Population Health Management Solutions Market: Evolving Payment Programs, US, 2017~ 10. Total Population Health Management Solutions Market: Key Market Drivers and Restraints, APAC, 2018–2022~ 11. Total Population Health Management Solutions Market: Revenue Opportunity Snapshot by Region, Global, 2017 and 2022~ 12. Total Population Health Management Solutions Market: Revenue Forecast, APAC, 2017 and 2022~ 13. Total Population Health Management Solutions Market: Impact of Solution Awareness on Market Development, APAC, 2017–2022~ 14. Total Population Health Management Solutions Market: PHM Solutions Vendors by Segments, APAC, 2017~ 15. Total Population Health Management Solutions Market: Advanced PHM Solutions, APAC, 2017–2022~ 16. Total Population Health Management Solutions Market: PHM Ecosystem, APAC, 2017~ 17. Total Population Health Management Solutions Market: Impact of Social Trends, Disruptive Technologies and New Business Models on PHM Solutions, APAC, 2017–2022~
Author Sapana Maheria
Industries Information Technology
WIP Number P949-01-00-00-00
Is Prebook No