Asia Pacific IP Contact Center Markets

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Table of Contents

Market Engineering Research for the Asia Pacific IP Contact Center Market; 1999-2009IntroductionIntroductionKey Market FindingsMarket DefinitionMarket Engineering Measurement AnalysisMarket Engineering Revenue Forecasts (1999-2009)Frost & Sullivan IP PBX Study–2002Frost & Sullivan IP PBX Study–2002New World of Opportunity for Service Providers– Network-based Contact CentersNew World of Opportunity for Service Providers– Network-based Contact CentersRecent Developments in the Asia Pacific Network-based Contact Center SpaceTechnology Adoption by Country across Asia PacificMarket and Technology TrendsPricing TrendsCompetitive Structure




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