Asia-Pacific Smart Retail in the Physical Store

Asia-Pacific Smart Retail in the Physical Store

Moving from digital awareness to immersion by utilizing the Internet of Things (IoT) to enhance in-store shopper experience

RELEASE DATE
05-Dec-2016
REGION
Asia Pacific
Research Code: P961-01-00-00-00
SKU: IT03189-AP-MR_19326

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Description

This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores.

Research Scope:
• Analyze services, solutions, case studies for in-store digitization
• Understand the importance of the in-store digitization journey from awareness to immersion

Physical retail stores are suffering because of the rise of e-commerce and the economics of last-mile logistics. In spite of this, physical stores remain the most important touchpoint for customers.

Today, technology has permeated our society. Mobility and the web are changing the way tech-savvy consumers buy. With the rise of social media and mobile devices, customers are increasingly incorporating digital transactions into their shopping experience. Habits like “webrooming” and “showrooming” are becoming more common. Today’s customers are not just going online or into stores to shop. They are shopping across omnichannels, ordering online, picking up in-store, as well as having items delivered to their homes.

To meet these changing customer needs, retailers must focus on bringing the digital experience into the physical store.

Enhancing in-store experience is key to bringing customers back to brick-and-mortar stores. The final frontier in digital and omnichannel retail is bringing the digital experience into physical stores.

Case studies examined in this study: Disney, Huk-Coburg, Rolls-Royce, Tesco Homeplus, Woolworths.

Key Questions this Study will Answer:
• Why do physical stores need to start on the journey to digitization?
• How are companies bringing the digital experience to the physical store?
• How can digitizing the physical store provide retailers with business insights and enable data-driven decisions?

Table of Contents

Key Findings

Research Objective

Smart Retail

What is a Mega Trend?

Impact of Mega Trends on Consumers

Introduction to Retail in the APAC Region

Global Retail Sector Market Size and Growth Rate

Grocery Retail Landscape in Key Regions

Clothing and Apparel Market Landscape

Retail Landscape in Taiwan

Retail Landscape in Singapore

Grocery Retail Landscape in Key Regions

Different Stages of Evolution Happening Today

Key Takeaway

Defining the Internet of Things (IoT)

IoT Reference Architecture

IoT will Enable the Move Beyond Product and Component Sales

Changing Business Models

Key Takeaway

Enabling New Ways of Conducting Business

Walt Disney World in Orlando

Transforming the Car Insurance Industry

Established Power by the Hour Model

Key Takeaway

Shopper Needs and Perception

Brand Experience

How can Chief Marketing Officers Create Brand Advocates?

Brand Experience

Today’s Retail Environment

Need to Change Decision-Making in Retail

Future Retail

Transformation of Physical Retail

Need to Move from Physical to Omnichannel

Must Optimize Customers’ Brand Experience

Key Takeaway

Common Customer Issues in the Store

Drivers for Shift to Smart Retail

Evolution of Grocery Retail

Established Universe of Retail Solutions

Physical Store Solutions

In-store Analytics Enables Data-driven Decisions

Moving to More Interactive Customer Engagement

Key Takeaway

Grocery Shopping in the Subway

Supermarket Case Study

Conclusion and Summary

Legal Disclaimer

List of Figures
  • 1. Retail Sector: Revenue Forecast, Global, 2015–2019
  • 2. Retail Sector: Percent Revenue by Region, Global, 2015
  • 3. Retail Sector: Percent Revenue by Region, Global, 2019
  • 4. Retail Sector: Percentage Change per Year, Global, 2016–2019
  • 5. Retail Sector: Year-on-Year Spending Growth, APAC, 2015–2019
  • 6. Retail Sector: Market Share of Modern Brick-and-Mortar Retail Stores, Global, 2016
  • 7. Clothing and Apparel Market: Revenue Forecast, Global, 2015–2019
  • 8. Clothing and Apparel Market: Breakdown by Consumer Types, Global, 2016
  • 9. Clothing and Apparel Market: Percent Revenue by Region, Global, 2015
  • 10. Clothing and Apparel Market: Percent Revenue by Region, Global, 2019
  • 11. Retail Sector: Percent Revenue Breakdown by Type of Grocery Retailers, Taiwan, 2016
  • 12. Retail Sector: Percent Revenue Breakdown by Type of Grocery Retailers, Singapore, 2016
  • 13. Retail Sector: Industry Evolution, Global, 2016
List of Charts
Related Research
This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores. Research Scope: • Analyze services, solutions, case studies for in-store digitization • Understand the importance of the in-store digitization journey from awareness to immersion Physical retail stores are suffering because of the rise of e-commerce and the economics of last-mile logistics. In spite of this, physical stores remain the most important touchpoint for customers. Today, technology has permeated our society. Mobility and the web are changing the way tech-savvy consumers buy. With the rise of social media and mobile devices, customers are increasingly incorporating digital transactions into their shopping experience. Habits like “webrooming” and “showrooming” are becoming more common. Today’s customers are not just going online or into stores to shop. They are shopping across omnichannels, ordering online, picking up in-store, as well as having items delivered to their homes. To meet these changing customer needs, retailers must focus on bringing the digital experience into the physical store. Enhancing in-store experience is key to bringing customers back to brick-and-mortar stores. The final frontier in digital and omnichannel retail is bringing the digital experience into physical stores. Case studies examined in this study: Disney, Huk-Coburg, Rolls-Royce, Tesco Homeplus, Woolworths. Key Questions this Study will Answer: • Why do physical stores need to start on the journey to digitization? • How are companies bringing the digital experience to the physical store? • How can digitizing the physical store provide retailers with business insights and enable data-driven decisions?
More Information
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Table of Contents | Executive Summary~ || Key Findings~ | Introduction and Overview of the Report~ || Research Objective~ || Smart Retail~ | Mega Trends and Digital Transformation~ || What is a Mega Trend?~ || Impact of Mega Trends on Consumers~ | Overview of the Retail Sector~ || Introduction to Retail in the APAC Region~ || Global Retail Sector Market Size and Growth Rate~ || Grocery Retail Landscape in Key Regions~ || Clothing and Apparel Market Landscape~ || Retail Landscape in Taiwan~ || Retail Landscape in Singapore~ || Grocery Retail Landscape in Key Regions~ || Different Stages of Evolution Happening Today~ || Key Takeaway~ | Overview of Internet of Things~ || Defining the Internet of Things (IoT)~ || IoT Reference Architecture~ || IoT will Enable the Move Beyond Product and Component Sales~ || Changing Business Models~ || Key Takeaway~ | Evolution of New Business Models~ || Enabling New Ways of Conducting Business~ || Walt Disney World in Orlando~ || Transforming the Car Insurance Industry~ || Established Power by the Hour Model~ || Key Takeaway~ | Emerging Challenges Faced by the Retail Sector~ || Shopper Needs and Perception~ || Brand Experience~ || How can Chief Marketing Officers Create Brand Advocates?~ || Brand Experience~ || Today’s Retail Environment~ || Need to Change Decision-Making in Retail~ || Future Retail~ || Transformation of Physical Retail~ || Need to Move from Physical to Omnichannel~ || Must Optimize Customers’ Brand Experience~ || Key Takeaway~ | Drivers for Change in the Retail Sector~ || Common Customer Issues in the Store~ || Drivers for Shift to Smart Retail~ | Emerging Retail Experience~ || Evolution of Grocery Retail~ || Established Universe of Retail Solutions~ || Physical Store Solutions~ || In-store Analytics Enables Data-driven Decisions~ || Moving to More Interactive Customer Engagement~ || Key Takeaway~ | Smart Retail Use Cases~ || Grocery Shopping in the Subway~ || Supermarket Case Study~ || Conclusion and Summary~ || Legal Disclaimer~ | The Frost & Sullivan Story~
List of Charts and Figures 1. Retail Sector: Revenue Forecast, Global, 2015–2019~ 2. Retail Sector: Percent Revenue by Region, Global, 2015~ 3. Retail Sector: Percent Revenue by Region, Global, 2019~ 4. Retail Sector: Percentage Change per Year, Global, 2016–2019~ 5. Retail Sector: Year-on-Year Spending Growth, APAC, 2015–2019~ 6. Retail Sector: Market Share of Modern Brick-and-Mortar Retail Stores, Global, 2016~ 7. Clothing and Apparel Market: Revenue Forecast, Global, 2015–2019 ~ 8. Clothing and Apparel Market: Breakdown by Consumer Types, Global, 2016~ 9. Clothing and Apparel Market: Percent Revenue by Region, Global, 2015~ 10. Clothing and Apparel Market: Percent Revenue by Region, Global, 2019~ 11. Retail Sector: Percent Revenue Breakdown by Type of Grocery Retailers, Taiwan, 2016 ~ 12. Retail Sector: Percent Revenue Breakdown by Type of Grocery Retailers, Singapore, 2016 ~ 13. Retail Sector: Industry Evolution, Global, 2016~|
Author Kenny Yeo
Industries Information Technology
WIP Number P961-01-00-00-00
Keyword 1 Smart Retail in Asia-Pacific
Keyword 2 Smart Retail
Keyword 3 Mega Trends and Digital Transformation
Is Prebook No