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The COVID-19 pandemic has exposed the frailty of the human body. Boosting immunity is now of primary importance to consumers post-pandemic, with many increasingly seeking food options that are nutritionally dense and provide multiple vitamins and minerals to improve health and body immunity. Superfoods have emerged as the ideal immunity-boosting so...

There is a tremendous capacity for innovation and creativity within any organization. However, most organizations lack the strategy and the tools necessary to effectively sort through the innovative ideas generated by the general worker population. USAA, a member-owned financial services firm, recognizes that any time the organization can reduce c...

This edition of the Advanced Coating & Surface Technology Opportunity Engine profiles significant advances in surface coatings and treatments for various industrial applications. The featured innovations include Advancing Corrosion Protection Through Next-Generation PVD/PECVD Coatings, Redefining Indoor Air Quality With VOC-free Paints, Corrosion-r...

Electric power systems providers are part of a broader ecosystem within the aerospace industry supply chain, where hundreds of companies co-exist with varying levels of complementarity and dependency. Commercial aviation has been seeing the highest levels of growth in recent years. Orders for new aircraft peaked in 2018, pushing the supply chain t...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

Asias large population and rapid urbanization have led to vast amounts of municipal solid waste (MSW) generation. Estimated at more than one million tonnes per day, MSW generation in urban Asia is only expected to increase in the coming years. Managing this waste is becoming a problem, with landfilling fast fading as a viable option, since land ava...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

22 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research

Sustainability and Digital Transformation Boost FM Uptake in GCC Countries

The Shift from Price to Value-based Bundled Contracts Drive Growth Opportunities

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Key Issues Addressed

Facility management (FM) is gaining traction in the GCC, as more end users have begun to appreciate the impact FM has on the bottom line; energy management is now being incorporated into FM Contracts. Besides, the use of sophisticated assets means that they will require higher quality and standards of asset management. With mega events, such as...

22 Dec 2020  |  Asia Pacific  |  Market Research

Digitisation to Boost the Rise of a Smart and Sustainable Singapore

Singapore’s Well-structured Connected Digital Strategy will Drive the Growth of Smart, Sustainable, and Autonomous Mobility Solutions

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Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities across the globe are responding to these changes by developing a more sustainable, seamless, and integrated transport system. In addition, cities are focusing on building the nece...