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Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
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The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
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The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in 2012, and is expected to grow at a compound annual growth rate (CAGR) of 9.7 percent from 2016 to 2021. Many businesses moving their communications, customer care and other software workloads to the cloud look for providers that can offer a one-stop shop for a broader scope of their needs. An integrated set of cloud communications and contact center solutions from a single provider delivers operational efficiencies and helps ensure greater usability. More specifically, businesses can reduce vendor management costs, ensure tighter interoperability and integration among different tools, and better synchronize technology upgrade cycles. An upcoming Frost & Sullivan study also finds that deploying UC technologies in contact center environments enables greater collaboration among agents and solution experts among the broader workforce. Empowering the entire organization to participate in customer care can deliver superior customer service and facilitate organizational agility.
Global Employee Health Management IT Market, Forecast to 2024
US Clinical Decision Support Systems Market, Forecast to 2024
Remote Patient Monitoring Market in Europe, Forecast to 2023
Disruptive Manufacturing Technologies for Consumer Goods
alternative energy market
tobacco industry analysis
natural gas market
functional food market
flexible packaging market
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