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09 May 2018  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, Forecast to 2023
Moderate Growth is Expected, as Investment Will Shift from Core Application Segments
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...
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27 Jan 2022  |  North America  |  Market Research
The Global Fraud Detection & Prevention (FDP) Market
Propelling Revenue Growth, Reducing Fraud, and Enhancing Digital Trust
The Fraud Detection & Prevention (FDP) market consists of vendors that provide software solutions that leverage Identification and Authentication technologies to detect and prevent incidents of fraud. The market can be divided into three segments; Identity, Fraud Detection, and Authentication & Behavioral Biometrics. Identity solutions verify i...
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30 May 2024  |  Global  |  Market Research
AI: Global Megatrends and Ecosystem Growth Opportunities
AI Advancements are Driving Transformative Growth Opportunities
AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep learning, natural language processing (NLP), and computer vision, are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoptio...
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21 Nov 2019  |  North America  |  Market Research
Global Routers, Switchers, and Master Controls Market, Forecast to 2024
Market Consolidation and Growing Popularity of eSports Drive Market Growth
This study on the global routers, switchers, and master controls market covers software and hardware point solutions as well as comprehensive large-scale value-based applications that support the video production and broadcasting needs of consumers. Consumers in the market range from broadcasters, outside broadcast (OB) trucks, multiple service ope...
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03 Jul 2026  |  Global  |  Frost Radar
Frost Radar™: EMEA Customer Experience Platforms, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact center boundaries expand to encompass digital self-service, AI-driven resolution, and proactive engagement, the platforms ...
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15 Sep 2022  |  Global  |  Market Research
Global Cyber Threat Intelligence (CTI) and Threat Intelligence Platform (TIP) Markets—Forecast to 2024
The Ever-evolving and Sophisticated Threat Landscape Fuels Demand for Threat Intelligence Solutions
Threat intelligence is the collection, analysis, and operationalization of external and internal data about past, present, and future cyberattacks that organizations can leverage to understand their security environments and prevent threats. Frost & Sullivan identifies three segments in this broad market: cyber threat intelligence (CTI), threat...
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26 Dec 2016  |  Africa  |  Market Research
Smart Cities of Africa, Forecast to 2030
Analysis of the Development of Greenfield and Brownfield Smart Cities Across Africa, According to Initiatives Based on 8 Frost & Sullivan Smart City P
This study focuses on giving an in-depth overview of the profiled cities, according to the development of initiatives aligned to the 8 Smart City parameters. These parameters include: • Smart Government • Smart Citizens • Smart Energy • Smart Mobility • Smart Healthcare • Smart Infrastructure • Smart Buildings • Smart Technology Leading factors dr...
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01 Aug 2017  |  Global  |  Market Research
Smart Cities in India—Business Opportunities in Pune City, 2017
Strong manufacturing base in Pune drives the need for improving governance and ease of doing business
The Government of India (GoI) launched the 100 Smart City Mission in April 2015; the plan is to implement this through area based approaches. Cities have been selected through a City Challenge Competition. Pune has been selected for Smart city development since the city is the 2nd biggest software hub in India and is among the top five FDI investme...
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24 Sep 2025  |  Global  |  Customer Research
Voice of Customer Analytics, Forecast to 2029
Quickly Evolving Customer Demands Coupled with a Need for Hyper-personalized Services Promptly, Drive Market Growth
Voice of the customer (VoC) refers to user feedback (direct, indirect, or inferred) about a business’s products and services. Capturing and analyzing feedback is known as VoC analysis. VoC analysis enables businesses to gain a deeper understanding of customer preferences and expectations. The insights produced by VoC tools help companies to make de...
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09 Jun 2025  |  North America  |  Tracker
North American Consumer Communication Services (CCS) Tracker, Q3 2024
Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireless Services
The North American consumer communication services tracker for Q3 2023 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and industry share for the residentia...
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