Search results for: 'Software-as-a-Service china'

Content services are most beloved when they offer delightful, consistent, cross-device OTT experiences, which are at par with conventional live, linear managed experiences. While Tier-1 services such as Comcast and others are coming closer to this idea in the US, the overall problem is far from solved. Even a decade after Netflix and Hulu first beg...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

06 Mar 2015  |  North America  |  Market Research

Global Managed Security Services Market

Threat Detection and Remediation to Emerge as a Key Market Engine Over the Forecast Period

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The global managed security services (MSS) study provides a consolidated top-level view of Frost & Sullivan’s regional MSS market research. It draws on detailed research by Frost & Sullivan’s security experts across Asia Pacific (APAC), Europe, Middle East, and Africa (EMEA), Latin America (LATAM), and North America (NA). The study includes securit...

The enterprise satellite broadband industry is mature yet experiencing significant growth and innovation. Factors driving these changes include increasing global demand for fast and reliable connectivity, growing need for the digitalization of remote services and operations, relevant advancements in satellite technology, and the proliferation of sa...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...

This analysis benchmarks seven leading providers of carrier Ethernet services in North America. The market is in a mature stage of the product life cycle. Negative Ethernet revenue growth rates are primarily due to price compression, market maturity, and increased usage of multiple underlay technologies with SD-WAN. Service providers interviewed fo...

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...