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08 Oct 2025  |  Global  |  Frost Radar
Frost Radar™: Foundational LLMs and Multimodal GenAI Platforms, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The generative AI sector faces a defining challenge: how to translate the breakthrough power of foundation models into real-world value amid unprecedented disruption. An explosion of large language models (LLMs) and multimodal AI tools promises to transform everything from enterprise productivity to creative work, yet organizations grapple with tru...
$4,950.00 -
24 Jan 2019  |  North America  |  Market Research
North American Robotic Process Automation Market View for Customer Care, 2019
Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...
$1,500.00 -
10 Mar 2023  |  Global  |  Market Outlook
Growth Opportunities for the Global Security Industry
Predictions for the Security Industry
Frost & Sullivan’s security practice area covers a wide variety of solutions and technologies associated with commercial and public security as well as cybersecurity. Some of the markets studied under these two sectors include identity access management, endpoint protection, biometric solutions, border security, and managed security services. I...
$2,450.00 -
26 Aug 2026  |  Global  |  Customer Research
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity
Hybrid Communications, Mobile-First Workforces, and AI-Powered Platform Convergence Drive the Next Phase of Market Evolution
This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...
$4,950.00 -
26 Nov 2025  |  Global  |  Customer Research
CX Growth Opportunities in the Information & Communications Technology Industry 2025–2026
Customer Perspectives
The information and communications technology (ICT) industry is undergoing an important transformation, evolving from traditional hardware- & software-centric, and communications infrastructure to cloud-based, interconnected digital ecosystems. This shift has been driven by advances in artificial intelligence (AI), mobile computing, big data analyt...
$4,950.00 -
03 Apr 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Global Digital Financial Services, 2026
AI-Driven Automation and Value Chain Compression are Reshaping Global Digital Financial Markets
The global digital financial services industry is undergoing a structural transformation, driven by autonomous AI, embedded finance, blockchain-enabled value chain compression, and geopolitical fragmentation of payment systems. These shifts create opportunities for cost reduction, faster decision-making, and scalable platform-based growth, while in...
$2,450.00 -
07 Mar 2023  |  North America  |  Tracker
Global Customer Experience (CX) Outsourcing Growth Opportunities
Future Growth Potential is Driven by the Advancement of Digital CX
Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...
$6,000.00 -
30 May 2024  |  Global  |  Market Research
AI: Global Megatrends and Ecosystem Growth Opportunities
AI Advancements are Driving Transformative Growth Opportunities
AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep learning, natural language processing (NLP), and computer vision, are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoptio...
$2,450.00 -
11 Jul 2025  |  Global  |  Technology Research
Growth Opportunities in Threat Detection & Response, Network security, Cloud Security, Identity and Access Management Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights emerging cybersecurity innovations, focusing on AML, fraud prevention, runtime application security, and zero trust architecture. These solutions reduce manual threat management, enhance identity protection, and utilize machine learning for real-time detection and res...
$950.00 -
27 Sep 2022  |  Asia Pacific  |  Market Research
Southeast Asian Data Center Colocation Services Growth Opportunities
Hyperscale Demand from Public Cloud Service Providers and OTT/Content Media Service Providers Spurs Market Growth
Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...
$2,450.00