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27 Apr 2023  |  Europe  |  Frost Radar
Frost Radar™: European Cloud Contact Center Market, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.
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15 Jul 2026  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2030
Rapid Advancements in AI and Continued Workplace Modernization Emerge as the Primary Growth Catalysts
After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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27 Jun 2017  |  Global  |  Market Research
DDoS Mitigation Global Market Analysis, Forecast to 2021
DDoS Risk Management Becomes Top Priority
The DDoS attack remains the scourge of online businesses. A DDoS attack publicly embarrasses its victims and drives away customers. Enterprises of all sizes are aware of DDoS risk and are investigating solutions to the DDoS challenge. As a result, the DDoS market is growing rapidly. However, DDoS threats continue to evolve in sophistication and mag...
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01 Oct 2013  |  Europe  |  Market Research
Analysis of the EMEA Managed Security Services Market
Protection and Risk Mitigation from Targeted Cyber Attacks is Driving Market Growth
The managed security services market continues to experience double-digit growth rates and is expected to maintain its momentum for the next five years. The increasing sophistication of targeted attacks, limited IT budgets, and the rising complexity around regulatory compliance are all factors driving the growth of managed security services. Frost ...
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07 Jun 2024  |  Global  |  Technology Research
Growth Opportunities in Device Security, Cloud Security, Data Security, Identity Security, IT Security, and AI-based Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) covers innovations related to emerging cyber security solutions. These include AI-based Security, Cloud Security, Data Security, Identity Security, and Device Security. The identified innovations can help companies to with threat detection, remediation, manage access and securit...
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20 Sep 2019  |  Asia Pacific  |  Market Research
Artificial Intelligence (AI)-based Security Industry Guide
The Need for AI-enhanced and Automated Security Solutions for Better Threat Prevention, Detection and Response
Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...
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17 Apr 2023  |  Global  |  Frost Radar
Frost Radar™: Equity Crowdfunding Platforms, 2023
A Benchmarking System to Spark Companies to Action Innovation that Fuels New Deal Flow and Growth Pipelines
Equity crowdfunding is a unique and exciting opportunity for investors and start-ups alike. The industry has witnessed significant growth in recent years as more and more investors seek alternatives beyond traditional stocks and bonds. Crowdfunding platforms have made it possible for individuals to invest in early-stage companies, providing these s...
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30 Apr 2005  |  North America  |  Market Research
North American Telephony-Based Speech Technology & Solution Markets
This study covers the North American speech technologies and solutions markets. It discusses automatic speech recognition (ASR), text-to-speech (TTS), and speaker verification (SV) technologies and their application in self-service (IVR), unified messaging, auto attendant and carrier enhanced service platform markets. The study provides an overview...
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01 Jul 2026  |  Global  |  Market Research
Global Customer Experience Platforms Market (Premise-based and CCaaS), Forecast to 2030
Vendors Race to Monetize AI while Bringing Real-World Benefits to its Clientele
Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...
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