Search results for: 'edge measures in ac'

As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...

Current text processing solutions are capable of analyzing tabular structured data formats with numerous rows and columns that are easier to process and store. This includes names, phone numbers, and addresses. Text artificial intelligence (AI), also referred to as text mining, is a technology that uses natural language processing (NLP) to con...

Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...

AI technologies and platforms are entering a new stage of maturity. Most organizations now have access to capable models and have run pilots across multiple functions. The real question is no longer whether AI works, but where it can create sustained growth and how it can be scaled without introducing cost volatility, operational risk, or governanc...

Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

This Frost & Sullivan study comprehensively analyzes the Latin American data center colocation services market, covering strategic imperatives/challenges, insights, growth drivers and restraints, trends, market sizing and forecasts, competitive landscape, market share, 17 company profiles of the largest participants, and growth opportunities. The g...

SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...

With digital transformation and organizations transitioning to the cloud, network access control (NAC) solutions have moved from strengthening an organization’s internal infrastructure security to supporting unique policies on how and when endpoints connect to networks. NAC products and services offer visibility into and control over endpoints atte...