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This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

This Frost & Sullivan market insight presents an analysis of the fast-growing US digital advertising market. Specifically, this insight outlines the key trends in the US digital advertising market and presents an overview of the key capabilities required to deliver comprehensive and unified cross-channel advertising solutions. Throughout this insig...

02 Nov 2015  |  North America  |  Market Research

DDoS Mitigation Global Market Analysis

New Solutions Accelerate Market Growth

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Distributed denial-of-service (DDoS) is an increasingly popular method of cyber attack. DDoS attacks disrupt operations and block access for legitimate end users, customers, and employees, causing missed sales opportunities, end user frustration, service degradation, and embarrassment for targeted organizations. Attacks are growing in volume, sophi...

28 Feb 2025  |  Global  |  Market Research

Global Customer Experience Management Services, Forecast to 2029

Market Growth Driven by Advancement in AI-based Technology Solutions

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Striving for excellent Customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, majority of the organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attenti...

This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue to grow with the increasing implementation of digital transformation initiatives. Global, regional, and local service providers expansions in new markets, the rising hyperscale demand, and commitment toward sustainability drive market gr...

09 Aug 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Internet of Things Market, 2018

Market Forecast and Growth Trends

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The APAC Internet of Things (IoT) market is expected to grow at a compounded annual growth rate of 11.3% between 2017 and 2022 to reach a market size of $95.7 billion by the end of the forecast period. The study has sized the spending across the entire IoT value chain comprising chips, modules and sensing, connectivity, enablement platform, system ...

This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...