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04 Aug 2026  |  Global  |  Customer Research
Voice of Customer Network & Wireless Services Survey, Global, 2026
Enterprise Network Evolution 2026: Network-as-a-Service (NaaS) as the Catalyst for Multi-Cloud, Edge, and Security Convergence
This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability, uptime, and observability as core provider differ...
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21 Jan 2026  |  Global  |  Technology Research
Agentic AI in Service Automation Unlocking Efficiency and Personalization
Agentic AI Transforming Services and Improving Efficiency Across Sectors
This report examines the transformative potential of Agentic AI to enhance efficiency, personalization, and automation across key service industries from 2025 to 2030. Focusing on 5 high-impact sectors—BFSI, healthcare, manufacturing, retail, and others—it analyzes how AI agents integrate across value chains to drive operational performance, custom...
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02 May 2025  |  Global  |  Frost Radar
Frost Radar™: Managed Cloud Services, 2025
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines managed services as subscription-based services in which a third-party provider contributes technology, infrastructure, and expertise; the enterprise and provider generally share control and oversight of application performance. Early managed services allowed enterprises to offload routine management tasks, but today’s comp...
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Special Price $4,455.00 save 10 %
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05 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American Mobile Field Service Management Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...
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Special Price $3,712.50 save 25 %
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28 Jun 2018  |  Global  |  Megatrends
ICT Technologies Revolutionizing Financial Services Sector
Technology today and beyond: Embracing disruption
The financial service sector has seen drastic technology-led changes over the past few years and the changes which are about to come in three to four years down the line may change the complete face of this sector. Gone were the days when transactions takes time and are filled with uncertainties now with the improved technology and arrival of total...
$4,950.00
Special Price $3,712.50 save 25 %
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02 Aug 2016  |  Africa  |  Market Research
South African Managed Security Services Market
A Growing Opportunity for Managed Services and Communication Service Providers
In the face of rising cyber security threats to enterprises, the market for managed security services (MSS) is attracting attention from technology providers. The Internet of Things, Big Data, and consumer protection acts are among the leading trends influencing the market. This research service provides an analysis of South Africa’s MSS market. It...
$1,500.00
Special Price $1,125.00 save 25 %
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
$4,950.00
Special Price $3,712.50 save 25 %
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13 Feb 2026  |  Global  |  Technology Research
Blockchain-Based Traceability Services
Innovative Strategies Driving the Future of Blockchain Traceability
Traceability services based on blockchain technology are transforming transparency, security, and efficiency in supply chains across various industries, including food, agriculture, pharmaceuticals, and luxury products. By utilizing decentralized ledgers, smart contracts, and devices that capture data with the Internet of Things (IoT), these platfo...
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15 Apr 2026  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management Services in Europe, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...
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27 Nov 2023  |  Latin America  |  Frost Radar
Frost Radar™: Infrastructure and Platforms as a Service in Latin America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...
$4,950.00
Special Price $3,712.50 save 25 %