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This study defines field-centric worker apps as software solutions that are used out in the field, where the mobile employee is typically traversing from site to site during his or her work day. Sample worker types can include field sales reps, field service technicians, public safety first-responders, utility field techs, insurance adjusters, home...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies, such as machine learning, deep learning, natural language processing (NLP), and computer vision, are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoptio...

21 Feb 2024  |  Global  |  Market Research

Global Managed Detection and Response Growth Opportunities

Competitive Intensity Drives AI-powered Innovation and Extended Service Offerings in the Rapidly Evolving and Fast-growing MDR Space

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MDR is a managed security service that provides a combination of security tools, controls, and human expertise to deliver proactive 24x7 monitoring of a security environment and perform detection and response. While organizations have been providing SOC services for many years, MDR as a service has evolved. The change is due to fierce competition f...

This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...

This edition of the Cyber Security Technology Opportunity Engine (TOE) explores AI Data Governance and Real-Time AI Interaction Monitoring enable secure LLM adoption, while Human Risk Management and Real-Time Risk Detection deliver contextual behavioral interventions. Web Exposure Management and Continuous Web Exposure Discovery provide agentless c...

Advanced robotics and autonomous systems (RAS) are rapidly transforming industrial operations by integrating adaptability, intelligence, and precision into core processes across various sectors, including healthcare, manufacturing, automotive, and agriculture. Continuous advancements in hardware and AI-based decision-making are reshaping the capabi...

Digital technologies such as AI, analytics, cloud, and digital twin are playing a key role in the transformation of the water industry. The application of these advanced technologies helps water resource authorities (both municipal and non-municipal authorities) to address various challenges related to the monitoring of water quality, the improveme...

This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...