Search results for: 'software license revenue model'

To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...

29 Jul 2021  |  Global  |  Technology Research

Federated Learning: New Approach to Building AI Models

Leveraging Open Source Tools to Accelerate Technology Development across Organizations and Regions

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Traditional machine learning (ML) models are centralized and involve vast amounts of data. However, both the urgency to guarantee data privacy and to abide by strict regulations imposed across regions have contributed to the emergence of a new and powerful alternative technique, federated learning. Instead of acquiring data from a central server or...

The accelerated transition from pay TV to VOD services drove hundreds of media and entertainment (M&E) companies across the globe to launch their own streaming platforms. In the past five years, the proliferation of vendors has made the VOD ecosystem an increasingly crowded space.With more online streaming service options than ever, VOD operators n...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial intelligence, Augmented Reality, Virtual Reality, Generative AI, Machine Learning Models, and Robotics Process Automation. These technologies empower users to devote their efforts to higher-value activities by auto...

As digitization progresses across industries, AI is gaining a ubiquitous adoption as more and more business processes are being automated. With this, the expectations from AI in terms of what applications can be realized using AI is also expanding, and thus a more complex set of neural networks have been introduced which are expected to leverage ad...

The digital signage platforms market is entering a more consequential stage of development in which the central challenge is no longer whether organizations can deploy screens, but whether they can manage those screens as secure, intelligent, and measurable digital infrastructure across varied physical environments at scale. Digital signage now spa...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

30 Jul 2018  |  Global  |  Market Research

Vulnerability Management (VM) Market Analysis, Global, Forecast to 2022

Protecting Network Scan, Cloud, and Software Integrity

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The increased volume and sophistication of cyber threats is matched only by the increase in risk as more business, personal and network information assets are targeted. Vulnerability to these threats must be known with confidence and a clear plan of action. Vulnerability Management is a foundational tool for identifying, prioritizing and reporting ...