Search results for: 'future+of+logistics'
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04 Aug 2026  |  Global  |  Customer Research
Voice of Customer Network & Wireless Services Survey, Global, 2026
Enterprise Network Evolution 2026: Network-as-a-Service (NaaS) as the Catalyst for Multi-Cloud, Edge, and Security Convergence
This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability, uptime, and observability as core provider differ...
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23 Sep 2022  |  Global  |  Frost Radar
Frost Radar™: Voice of Customer Analytics, 2022
A Benchmarking System to Spark Companies to Action Innovation That Fuels New Deal Flow and Growth Pipelines
Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...
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17 Oct 2025  |  Global  |  Megatrends
Future Shifts in the World Order—Evolving BRICS
Strategic Vision for an Evolving World: BRICS+ and the New Multipolarity
With the expanding BRICS bloc (Brazil, Russia, India, China, and South Africa), there has been an increased drive to reduce Western dominance and build South-South collaboration. Members are involved in developing technologies and infrastructure to reduce dependence on traditional, Western-based technologies. This strategic shift spans sectors such...
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09 Sep 2022  |  Global  |  Technology Research
Current and Emerging Opportunities for Soft Robotics
Manufacturing, FMCG, Warehousing, and Logistics as High Impact Sectors Driving Opportunities
Soft robotics has been experiencing tremendous technological growth in recent years. Research and development activities have increased to optimize and increase the range of applications and support the growing needs of various industries. Because soft robotics technology poses immense advantages, many industries are designing and developing new ty...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the ASEAN Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
The significant increase in the number of phishing and targeted phishing e-mails and malicious content among ASEAN organizations was a key driver for the adoption of legacy SCM solutions, particularly Web security. Critical infrastructure and sectors have seen a sharp rise in the number of such attacks. Despite SMBs making a shift to cloud-based e-...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the Indian Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
The Indian SCM market experienced healthy growth in 2018, and the Web and the e-mail security segments registered steady growth. Large enterprises prefer stand-alone SCM solutions due to the need for high performance and for forensics and privacy purposes, and this drives the uptake of SCM solutions. However, a growing number of Indian enterprises ...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the Greater China Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
Greater China was the second-largest SCM market and the fastest-growing in 2018. While the Web security segment experienced stronger growth, driven by rising concerns among enterprises to monitor threats posed by employees’ use of the Internet, the e-mail security segment still remains a highly targeted attack vector due to the increasing complexit...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the Japanese Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
Japan was the largest SCM market in Asia-Pacific in 2018; it is expected to remain the chief revenue contributor over the next 5 years. The Web security segment is anticipated to lead the Japanese SCM market during the forecast period, while e-mail security solutions are likely to record marginally slower adoption than expected. e-mail’s slow growt...
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06 Dec 2021  |  North America  |  Customer Research
The Changing State of Retail Customer Care
Growth Opportunities Rise in the Dynamic North American Retail Market
The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the South Korean Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
The South Korean SCM market recorded positive growth; the Web security segment witnessed stronger growth than the e-mail security segment. Awareness of ransomware, scams, spear phishing, and network-based advanced malware attacks drive the adoption of security solutions. SCM vendors are trying to integrate Web and e-mail security features with the ...
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Special Price $3,712.50 save 25 %