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The additive manufacturing sector has seen significant growth in recent years owing to growing demand for customized products and complex geometries in various sectors, including automotive, defense, aerospace, consumer electronics, manufacturing, and energy. AI has a wide range of applications in additive manufacturing at various levels and is a k...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to provides visual development tools, and business process management features, enabling rapid deployment of applications. This flexibility hel...

Artificial intelligence (AI) uses algorithms and large data sets to find underlying relationships and drive improved business outcomes. While still a nascent technology, AI is experiencing increased implementation and adoption across industries to innovate business models, drive operational efficiencies, and create strategic differentiation. Global...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Hyper-Distributed Edge Cloud, Edge AI Orchestration, Edge IoT, Real Time Analytics, Marketplace, Application Risk, 5G Data Management, AI Voice, Private Network PaaS, No-Code Workflow Automation, Vision AI, Digital Learning a...

This edition of the Cyber Security Technology Opportunity Engine (TOE) examines expanding prospects within cloud-based software protection solutions, highlighting systems for overseeing credibility and tools for monitoring and safeguarding machine learning environments. It covers strategies for spotting issues in virtual infrastructures, overall or...

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...

Multi-agent systems (MAS) for workflow automation are transforming enterprise operations by enabling multiple autonomous AI agents to collaborate, coordinate, and execute complex business processes across organizational functions. This report examines the global multi-agent workflow automation market between 2026 and 2030, focusing on advancements ...