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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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27 Jan 2020  |  North America  |  Market Research
Global Transport Layer Security (TLS) Certificate Market, Forecast to 2024
Turbulent Market Dynamics Point Certificate Authorities to New Revenue Opportunities and Business Models
A Web site is the digital face of any business and, often, the first customer touchpoint. Cyber adversaries impersonate domain names and Web pages of digital brands to trick consumers into revealing their confidential data. As the frequency of such attacks increases, consumers look for ways to validate digital identities of businesses before en...
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23 Sep 2026  |  Global  |  Market Research
Growth Opportunities for Agentic AI in Telco Business Support Systems
Enhanced Efficiency and Increased Automation Set to Transform Global 5G Communication
AI has been embedded in telecommunications for over a decade, initially through rule-based automation and early machine learning applied to network optimization, fraud detection, and customer analytics. Even before 5G, CSPs used AI to enable self-optimizing networks (SON), predictive maintenance, and customer experience management—leveraging large ...
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30 Oct 2026  |  Global  |  Customer Research
From Channels to Outcomes: CPaaS Becomes the Execution Layer for Agentic Customer Engagement
Agentic AI, Trust Services, and Outcome-Based Commercial Models are Driving Transformational Growth in Programmable Communications
Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...
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27 Mar 2017  |  Asia Pacific  |  Market Research
South Korea Industrial Control Systems Security Market, Forecast to 2020
Growth Opportunities to Secure the Digital Transformation Journey of Critical Infrastructures
The South Korean Industrial Control Systems (ICS) security market is expected to accelerate with increased hacking incidents towards ICS devices. The ICS security market is expected to grow from $11.0 million in 2015 to $80.5 million by 2020 at a compound annual growth rate of 48.8%. Key Questions This Study Will Answer • How is the existing thre...
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27 Mar 2017  |  Asia Pacific  |  Market Research
Greater China Industrial Control Systems Security Market, Forecast to 2020
Growth Opportunities to Secure the Digital Transformation Journey of Critical Infrastructures
The Industrial Control Systems (ICS) security market is expected to experience a high compound annual growth rate of 52.5% for the next 5 years. The Greater China ICS security market is estimated to grow from $50.1 million in 2015 to $412.3 million by 2020. Key Questions This Study Will Answer • How is the existing threat landscape for Industrial ...
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29 Sep 2020  |  Global  |  Technology Research
Advancements in Communication Protocols Transforming Building Automation Systems
Assessment on how open communication standards in BAS paves ways to digitalization and emerging technologies
Open communication standards play a significant role in building automation systems (BASs) as it can provide better interoperability and connectivity among devices that are connected, compared to proprietary protocols. These open standards have also made the integration of third-party devices to the BAS network smoother. With an increase in the num...
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30 Oct 2026  |  Global  |  Megatrends
Advancements in Micro-Sensor Technologies for High-Performance Sensing Systems
Growth Opportunities Enabled by AI, Edge Intelligence, and Next-Generation Innovation
Micro-sensors are no longer just components that capture data—they are becoming the intelligence behind connected products and autonomous systems. As industries demand faster decisions, greater reliability, and continuous monitoring, sensing platforms are evolving by combining embedded AI, advanced materials, low-power design, and connected archite...
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01 May 2001  |  Global  |  Market Research
Emerging Technologies: Card Management Systems
2000 Base year: An analysis of the three platforms competing to gain dominance in the Smart Card industry- Windows, Java and MultOS.
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