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Smart card vendors continue to move from provisioning of physical cards to the delivery of smart card-related software and services. The commoditization of physical smart cards and the progressive digitalization of services have forced smart card vendors to re-think their strategies and focus on the services side of their business. Frost & Sullivan...

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...

This research service encompasses an analysis of West African data centre markets, specifically Nigeria, Ghana, and Senegal. It includes an analysis of key market developments and trends, the market size in terms of revenues, demand, and competition. It also investigates the introduction of new offerings in the three countries that are covered. The...

The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

The global CAD and modeling software market focuses on the opportunities driving this mature market. Growth drivers such as infrastructure development in emerging regions and improved productivity of users via better data sharing and collaboration, and improved workflow efficiency continues to be Important to advanced CAD users have been factored i...