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04 Jun 2020  |  Europe  |  Frost Radar
FROST RADAR™: Global Web Security Market, 2020
Benchmarking Future Growth Potential
The most significant trend in the global web security market is cloud migration. Enterprises are eager to transition to cloud-delivered solutions to reduce the cost and complexity of their digital defense. Cloud-based solutions allow organizations to seamlessly extend protection to mobile users and employees working from home, which has proven esse...
$4,950.00
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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
$4,950.00
Special Price $3,712.50 save 25 %
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10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
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Special Price $3,712.50 save 25 %
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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11 Aug 2022  |  Europe  |  Market Research
European Managed and Professional Security Services Market
Partnering with MSS/PSS Vendors to Advance Security Maturity
The Managed Security Services Market is made up of security vendors who provide technology, expertise, and management for the private and public sector, but the customer retains control and oversight. Common services include DDoS protection or mitigation, managed firewall, vulnerability management, or breach & attack simulation. These services a...
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31 Dec 2019  |  Europe  |  Market Research
European Mobile Threat Defense Market, Forecast to 2023
The Smartphone and Tablet Cybersecurity Solution Market
The study provides an overview of the Mobile Threat Defense market in Europe and forecasts its development until 2023. It highlights major market drivers and restraints that are likely to affect the demand for mobile security solutions. In addition to identifying major industry trends that will have a lasting impact on MTD product development and m...
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18 Sep 2014  |  Europe  |  Market Research
Web Real-time Communication (WebRTC): The Future of Contact Center Technology
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12 Jun 2023  |  Europe  |  Frost Radar
Frost Radar™: Managed SD-WAN Services in Europe, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...
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10 Nov 2017  |  Europe  |  Market Research
The Global Paytech Market, 2017: Driving Transaction Transformation
The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers
Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00
Special Price $9,375.00 save 25 %