Search results for: 'api global'

5G network APIs are emerging as a powerful enabler of monetization in the era of programmable networks, especially as standalone (SA) 5G cores become more widespread. For the first time in years, APIs offer telecom operators a viable platform to unlock application innovation, enabling new services that can dynamically tap into network capabilities ...

In this report, Frost & Sullivan examines the Network-as-a-service (NaaS) business model. NaaS is a modern business model for service providers to quote, sell, and manage network services to enterprises and their wholesale providers. The model enables network operators to deliver a cloud-like consumption model with a frictionless customer experien...

This research explores the powerful global forces that will reshape business, society, and technology over the coming decade, offering a holistic view of the megatrends redefining the future operating environment. These forces span geopolitical fragmentation, demographic divergence, technological acceleration, environmental pressures, and fundament...

About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

Infographics

×

Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

This edition of the IT, Computing and Communication Technology Opportunity Engine explores emerging growth prospects in AI-driven spatial intelligence, automated 3D intelligence, agentic observability, end-to-end agentic observability, unified API & AI gateway, API and AI connectivity platform, global GPU cloud, global cloud infrastructure, and tai...

Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...

AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI strategy ...