Search results for: 'consumption pattern transformations global 2026 2022'
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02 Mar 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Distribution Infrastructure and Delivery, Global, 2026
A Transformation Journey in Frost & Sullivan’s Digital Content Services, Global, 2026
The global distribution infrastructure and delivery market is entering a state of hyper-transformation in 2026. This market, which serves as the foundational architecture for the digital economy, has moved beyond the simple, high-speed movement of packets to become the primary orchestrator of digital trust, sovereign data residency, and autonomous ...
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23 Mar 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Content Creation, Management, and Orchestration, Global, 2026
A Transformation Journey in Frost & Sullivan’s Digital Content Services, Global, 2026
The global enterprise landscape is currently navigating a profound era of transformation driven by the Intelligence Revolution. This shift is redefining the fundamental mechanics of how organizations create, manage, and orchestrate content at scale. In 2026, the digital content creation, management, and orchestration sector is moving beyond the sim...
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02 Mar 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Digital Marketing and Advertising Technology, Global, 2026
A Transformation Journey in Frost & Sullivan’s Digital Content Services, Global, 2026
This report provides a definitive strategic roadmap for the digital marketing and advertising technology (AdTech/MarTech) sector as it enters a transformative era in 2026. Moving beyond incremental updates, the industry is undergoing a fundamental architectural restructuring—shifting from a landscape of fragmented point solutions to one of unified ...
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30 Jan 2023  |  Global  |  Customer Research
Global State of AI, 2022
Highlights from the 2022 Frost & Sullivan Global AI Survey
About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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22 Apr 2026  |  Global  |  Strategic Imperatives
Top 10 Transformations Impacting Growth in Cloud Applications
Cloud Applications, Global, 2026
The cloud application market has entered a defining moment—one shaped by rapid technological breakthroughs, geopolitical uncertainty, and rising enterprise expectations. What was once a steady shift toward SaaS and digital workflows has now transformed into a far more complex landscape, where autonomy, sovereignty, resilience, and intelligence are ...
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22 Dec 2023  |  Global  |  Market Research
Network-as-a-Service is Transforming Network Operators into API-focused Integrators
Digitizing Network Consumption
In this report, Frost & Sullivan examines the Network-as-a-service (NaaS) business model. NaaS is a modern business model for service providers to quote, sell, and manage network services to enterprises and their wholesale providers. The model enables network operators to deliver a cloud-like consumption model with a frictionless customer experien...
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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27 Nov 2020  |  Global  |  Market Research
Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026
XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond
Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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Special Price $3,712.50 save 25 %