Search results for: 'high platform'

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

Internet users are now watching more diversified video content generated by professional or general users in real time. With growing penetration rate of Internet and mobile devices, users and streamers find it easy to record, watch, and share video content and interact with each other online. The Live Video Streaming (LVS) platform provides a cha...

13 Apr 2021  |  Asia Pacific  |  Market Research

High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market

Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services

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Key Issues Addressed

Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...

25 Jul 2016  |  Asia Pacific  |  Market Research

Industrial IoT Platform Market

Benefits for Industrial Operations

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The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...

To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

The Asia-Pacific (APAC) B2B digital payments market is experiencing rapid transformation, driven by surging digital adoption, advancements such as API standardization (e.g., ISO 20022 and Open API frameworks), and regulatory harmonization for payment interoperability (e.g., ASEAN payment connectivity and India’s Unified Payments Interface [UPI]). K...

This research study examines companies that are using the advantages of the internet era to develop new ways of providing banking and financial services. Specifically, it is about the peer-to-peer (P2P) lending industry in 6 of the key member states of the Association of South East Asian Nations (ASEAN). P2P is a form of loan provision platform cen...