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This report will analyze the U.S. Commercial Firewall hardware and software markets. Frost & Sullivan has segmented the hardware market into four classes of products. The first class will be small office/home office (SOHO) grade products as defined by products listing for less than $1,000.00. Further segmentation will include small and medium en...

In the wake of the COVID-19 pandemic, as the world transitioned to remote work and remote learning, digital transformation came to the forefront of urgent enterprise priorities. Most industries across regions underwent several years of digital transformation in just a few months. Cloud technologies have been a huge beneficiary of this shift. Howev...

This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...

Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...

This report analyzes the global on-premise and cloud contact center applications market size for the base year 2019 and provides forecasts until 2026. This study also analyzes the market share of top vendors across each region in on-premise and cloud contact center application segments separately for 2018 and 2019. The study is based on extensive p...

16 May 2018  |  North America  |  Market Research

Managed Security Services Market in Latin America, Forecast to 2022

Overall Managed Security Services Revenue to Reach More than 1 Billion in 2022

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Key Issues Addressed

Managed security services (MSS) provide proactive monitoring of the customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and various other cyber maladies. The mindset about security is gradually changing in Latin America although many compan...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. Private multi-access edge computing (MEC) is a private mobile networ...

This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day c...

This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...