Search results for: 'one autonomous'

Autonomous cities represent an advanced stage of urban development that integrates AI, digital twins, IoT, edge computing, and autonomous infrastructure solutions to enable efficient city operations with minimal human intervention. Through unified urban operating platforms, cities can automate traffic management, optimize energy distribution, conne...

Advancements in sensor technologies for environmental monitoring, improved navigation, object detection and collision avoidance, image processing algorithms, and machine vision have created opportunities for marine shipping companies to integrate a wide range of solutions for autonomous vessels. Sensors are expected to be pivotal in development of...

Advanced robotics and autonomous systems (RAS) are rapidly transforming industrial operations by integrating adaptability, intelligence, and precision into core processes across various sectors, including healthcare, manufacturing, automotive, and agriculture. Continuous advancements in hardware and AI-based decision-making are reshaping the capabi...

The accelerated transition from pay TV to VOD services drove hundreds of media and entertainment (M&E) companies across the globe to launch their own streaming platforms. In the past five years, the proliferation of vendors has made the VOD ecosystem an increasingly crowded space.With more online streaming service options than ever, VOD operators n...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

Infographics

×

With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

The rapid rise of agentic AI marks a fundamental shift in how organizations design, deploy, and oversee intelligent systems. This study examines that shift through the lens of the Moltbook incident—an early 2026 event in which autonomous agents, operating without sufficient safeguards, produced a cascade of unpredictable interactions. Far from sign...

This report studies the emerging trends in consumer behavior and the technology landscape that are set to shape the future of consumerism. Increasing demand for personalized experiences has pushed companies to invest in advanced technologies and rebuild legacy infrastructure, ensuring more tailored shopping experiences across both physical and digi...

Multi-agent systems (MAS) for workflow automation are transforming enterprise operations by enabling multiple autonomous AI agents to collaborate, coordinate, and execute complex business processes across organizational functions. This report examines the global multi-agent workflow automation market between 2026 and 2030, focusing on advancements ...