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Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...

Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...

C-level executives, board of directors, senior management, and other stakeholders want to get an insight into their enterprise’s cybersecurity risk management program. Enterprises can no longer deal with threats with their own in-house IT teams and need expert advice to protect against increasingly sophisticated threats. Thus, outsourcing to third-...

The Japanese MSS market grew by a healthy 14.8% on a year-on-year (YoY) basis. It was the largest market in APAC. The MSS market was driven by the increasing complicated and sophisticated cyber threats. Japanese enterprises needed support from security specialists given by MSS providers. This was owing to the limited knowledge of in-house IT engine...

The South Korean MSS market witnessed a growth of 9.5% in 2016. The market saw a high demand from cloud MSS and hybrid MSS. Amazon Web Service (AWS) did business in the South Korean market, with support from leading local participants SK Infosec and AhnLab. As many customers are still using legacy solutions and not private cloud, the cloud MSS rema...

06 Jul 2021  |  Asia Pacific  |  Market Research

Asia-Pacific Network Security Growth Opportunities

Stronger Demand for Integrated Security Appliances Continues to Drive Refreshment and Replacement Activities

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The overall APAC network security market is expected to grow at a CAGR 7.4% from 2020 to 2025. The network firewall segment will continue to be the driving force for the overall NWS market in the years to come, with a solid CAGR of 7.7% from 2020 to 2025. Stronger demand for secure SD-WAN and secure cloud edge services solutions is becoming a new d...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

06 May 2020  |  Asia Pacific  |  Market Research

Industry Guide to Cloud Workload Security in Asia-Pacific

Increased Adoption of Public and Hybrid Cloud Technology Creates Strong Need for Cloud Workload Protection

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The trend of moving data storage to the cloud continued in 2019 due to the need for digital transformation among businesses. With cloud technology, businesses can shorten the time-to-market in developing products and services, optimize infrastructure, streamline and simplify processes, and thus enable overall cost reduction. The awareness of cl...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...