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Disaster Recovery Solutions and Cloud-based Contact Centers to Drive Market Momentum
10-Mar-2017
Asia Pacific
Market Research
4J84-01-00-00-00
IT03355-AP-MR_20087
Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routing applications, but adopting other value-added applications such as recording, reporting, and analysis through the Software-as-a-Service (SaaS) model.
Executive Summary
Executive Summary (continued)
Market Drivers
Drivers Explained
Drivers Explained (continued)
Drivers Explained (continued)
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)
Revenue Forecast
Percent Revenue Forecast by Service Type
Revenue Forecast by Service Type
Revenue Forecast Discussion
Demand Analysis—Vertical
Demand Analysis—Horizontal
Competitive Factors and Assessment
Competitive Factors and Assessment (continued)
Competitive Factors and Assessment (continued)
Market Participant Profile—ePLDT
Market Participant Profile—Globe Telecom
Market Participant Profile—IP Converge Data Services, Inc.
Emerging Trends
Emerging Trends (continued)
Legal Disclaimer
Market Engineering Methodology
Market Engineering Measurements
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Yuxuan Ng |
| WIP Number | 4J84-01-00-00-00 |
| Is Prebook | No |
The Philippines Cloud Computing Services Market, Forecast to 2022
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