The Philippines Cloud Computing Services Market, Forecast to 2022

Disaster Recovery Solutions and Cloud-based Contact Centers to Drive Market Momentum

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Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routing applications, but adopting other value-added applications such as recording, reporting, and analysis through the Software-as-a-Service (SaaS) model.

Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued)Market Drivers and RestraintsMarket DriversDrivers ExplainedDrivers Explained (continued)Drivers Explained (continued)Drivers Explained (continued)Market RestraintsRestraints ExplainedRestraints Explained (continued)Forecasts and TrendsRevenue ForecastPercent Revenue Forecast by Service TypeRevenue Forecast by Service TypeRevenue Forecast DiscussionDemand AnalysisDemand Analysis—VerticalDemand Analysis—HorizontalCompetitive AnalysisCompetitive Factors and AssessmentCompetitive Factors and Assessment (continued)Competitive Factors and Assessment (continued)Market Participant Profile—ePLDTMarket Participant Profile—Globe TelecomMarket Participant Profile—IP Converge Data Services, Inc.Emerging TrendsEmerging TrendsEmerging Trends (continued)Legal DisclaimerAppendixMarket Engineering MethodologyMarket Engineering Measurements




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