Search results for: 'Measurement market'

Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

This strategic insight provides a comprehensive overview of the evolving US mobile device trade-in and protection market, with a focus on critical trends in reverse logistics and the underlying economics of trade-in programs. As the market matures, trade-in initiatives are increasingly recognized not only for driving customer acquisition and return...

The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awar...

5G is designed to use the radio frequency (RF) spectrum differently and more efficiently; for this reason, 5G is referred to as 5G New Radio (NR). 5G is designed to build upon 4G; in fact, the first iterations of 5G NR, which are now being released in select areas of the world, require existing 4G LTE infrastructure—this is called 5G NR Non-Standal...

Software-defined Wide Area Network (SD-WAN) continues to attract the attention of enterprises eager to leverage the business benefits offered by the technology; for example, faster deployment of branch sites, cost savings from using private and public networks, optimized cloud connectivity, and application-aware routing. In this report, we provide...

The US eCommerce fraud prevention market is on a growth trajectory: eCommerce sales are expected to generate more than $700 billion in the United States by 2023. However, the online environment has emerged as the preferred channel for fraudulent transactions, given that card-not-present payments present various opportunities. By analyzing various d...

The global professional headsets market was estimated to be $2.11 billion in 2022, decreasing by 6.7 percent over 2021. The market was impacted by subdued macroeconomic conditions and in general reduced spending by enterprises. The chip and component shortage that prevailed in 2021, was settled by H1 2022, as most headsets supply was back to pre-p...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...

This Frost Radar™ evaluates wireline and mobile telecommunications providers, managed service providers, internet service providers, value-added resellers, systems integrators, and other types of resellers of hosted IP telephony, cloud PBX, and/or UCaaS services. The size of a provider’s North American UCaaS installed base is the main metric that F...