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The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to...

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

High growth is expected in the enterprise data market due to the sociopolitical scenario in India, which has led to many investments by both national and international corporations. New technologies such as Software-defined Networking (SDN) and Network Functions Virtualization (NFV) are emerging in the global market and are also making inroads into...

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

28 Aug 2025  |  Global  |  Customer Research

Voice of Customer: SD-WAN and SASE, Global, 2025

IT Decision-Makers’ Insights and Preferences

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This global survey, conducted annually by Frost & Sullivan’s ICT practice, captures customer insights and preferences regarding network technologies and related services. The 2025 edition spans 19 countries across North America, Latin America, Europe, and Asia, with 16% of respondents from the United States. To ensure data relevance, participants c...

The future of Internet of Things (IoT) involves billions of connected devices (such as smartphones, computers, and sensors) communicating with one another, regardless of manufacturer, operating system, chipset, or physical transport. However, security is essential for reliable IoT operations. Whether malicious or accidental, malfunctioning IoT devi...

The global SD-WAN infrastructure industry is large and growing, and revenue exceeded $5.13 billion in 2023 at a year-over-year (YoY) growth of 42.2%. The industry is forecast to grow at a compound annual growth rate (CAGR) of 22.3% from 2023 to 2028, mainly driven by accelerated digital transformation, more complex network environments, and massive...

The education sector has seen significant technology-driven transformation. Innovations like communication and collaboration solutions have enriched traditional classrooms by providing access to diverse content and engaging learning environments. Multimedia tools and learning management systems aid comprehension and retention, while virtual and aug...

Artificial intelligence subset generative AI (GenAI) refers to technologies capable of creating new content, such as text, images, code, audio, and video, by learning from existing data and models. For telecommunications service providers (telcos), GenAI presents transformative opportunities beyond network optimization and customer support. By depl...