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Rising customer expectations lead to higher adoption of unified communications solutions.
12-Jan-2015
South Asia, Middle East & North Africa
Market Research
9ABD-00-0F-00-00
TE00220-SA-MR_01330
The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Today’s workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to employees at headquarters, regional centers, branch offices, and remote workers, but also to the enterprise ecosystem inclusive of supply chain, service providers, channels, and customers. Currently, there is a pressing demand to provide a full stack of UC architecture as a single stand-alone solution using an open platform, to facilitate interoperability with other standard third-party applications and solutions.
Research Objectives, Scope and Methodology
Definitions—UC Applications
Definitions—UC Applications (Continued)
Definitions—UC Services—Audio Conferencing Services
Definitions—UC Services—Hosted/Managed Video Conferencing Services
Definitions—UC Services—Web Conferencing Services
Definitions—UC Services
Definitions—UC Services (continued)
Notes and Assumptions
UC Product And Services Stack Scope
Market Highlights
Key Market Trends—UC Applications
Key Market Trends—UC Services
Indian Scenario—Moving from Converged Networks to Unified Access
Vertical Analysis
Horizontal Analysis
Market Highlights by Horizontals and Verticals
Opportunity and Adoption Analysis for UC Applications
Key Success Factors
Porter’s 5 Forces Model for UC
Porter’s 5 Forces Model
Porter’s 5 Forces Model (continued)
Comparison of On-Premises Telephony and Cloud Telephony
The UC Market—Overview and Outlook
UC Applications Market Share Analysis by Application Type
UC Services Market Share Analysis by Service Type
Vendor Comparison
Vendor Comparison (continued)
Competitive Highlights of Key Participants
Competitive Highlights of Key Participants (continued)
Competitive Highlights of Key Participants (continued)
Competitive Highlights of Key Participants (continued)
Competitive Highlights of Key Participants (continued)
Competitive Highlights of the “Others” Segment
Competitive Highlights of the TSP & CSP Segment
Strategic Recommendations
Legal Disclaimer
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Ankit Mishra |
| Industries | Telecom |
| WIP Number | 9ABD-00-0F-00-00 |
| Keyword 1 | unified communications service |
| Keyword 2 | unified communications service in india |
| Keyword 3 | UCaaS in india |
| Is Prebook | No |
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
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