Telecom

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014

Rising customer expectations lead to higher adoption of unified communications solutions.

INDUSTRY
Telecom

RELEASE DATE
12-Jan-2015
REGION
South Asia, Middle East & North Africa
DELIVERABLE TYPE
Market Research

RESEARCH CODE
9ABD-00-0F-00-00
SKU
TE00220-SA-MR_01330
Yes
SHARE

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
Published on: 12-Jan-2015 | SKU: TE00220-SA-MR_01330

Need more details?

$1,500.00

$1,125.00 save 25 %

DownloadLink
Need more details?

The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Today’s workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to employees at headquarters, regional centers, branch offices, and remote workers, but also to the enterprise ecosystem inclusive of supply chain, service providers, channels, and customers. Currently, there is a pressing demand to provide a full stack of UC architecture as a single stand-alone solution using an open platform, to facilitate interoperability with other standard third-party applications and solutions.

Research Objectives, Scope and Methodology

Definitions—UC Applications

Definitions—UC Applications (Continued)

Definitions—UC Services—Audio Conferencing Services

Definitions—UC Services—Hosted/Managed Video Conferencing Services

Definitions—UC Services—Web Conferencing Services

Definitions—UC Services

Definitions—UC Services (continued)

Notes and Assumptions

UC Product And Services Stack Scope

Market Highlights

Key Market Trends—UC Applications

Key Market Trends—UC Services

Indian Scenario—Moving from Converged Networks to Unified Access

Vertical Analysis

Horizontal Analysis

Market Highlights by Horizontals and Verticals

Opportunity and Adoption Analysis for UC Applications

Key Success Factors

Porter’s 5 Forces Model for UC

Porter’s 5 Forces Model

Porter’s 5 Forces Model (continued)

Comparison of On-Premises Telephony and Cloud Telephony

The UC Market—Overview and Outlook

UC Applications Market Share Analysis by Application Type

UC Services Market Share Analysis by Service Type

Vendor Comparison

Vendor Comparison (continued)

Competitive Highlights of Key Participants

Competitive Highlights of Key Participants (continued)

Competitive Highlights of Key Participants (continued)

Competitive Highlights of Key Participants (continued)

Competitive Highlights of Key Participants (continued)

Competitive Highlights of the “Others” Segment

Competitive Highlights of the TSP & CSP Segment

Strategic Recommendations

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy


Have questions about this research or need deeper insights?
Speak directly with our analytics experts for tailored recommendations.

Recent related Unified Communications and Collaboration (UCC) research

08 Oct 2026   |   Global   |   Customer Research

Growth Opportunities for Communications and Collaboration in the Government Sector

Data from Frost & Sullivan's IT Decision Maker survey shows that government communications are entering a decisive new phase. The research finds that modernization is moving beyond routine technology replacement. Agencies now want communications platforms that improve public services, support employ...

07 Oct 2026   |   Global   |   Market Research

Global Audio-Conferencing Devices Market Forecast to 2032

For years, while cameras drew the attention and budget in meeting rooms, audio was often a second thought. That assumption has expired. Audio now sits at the center of meeting equity and collaboration effectiveness, because even the sharpest image is useless if people cannot be heard and understood ...

28 Sep 2026   |   Global   |   Frost Radar

Frost Radar™: Communications Platform as a Service, 2026

Communications platform as a service (CPaaS) has become foundational infrastructure for digital business, embedding programmable voice, messaging, and video into the applications where customers and employees engage. Enterprises are rearchitecting their communication workflows around programmable in...

24 Sep 2026   |   Global   |   Customer Research

UCC Buyers’ Perspective: Investment Priorities in 2026 and Beyond

This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how orga...

09 Sep 2026   |   Global   |   Technology Research

Unified Cloud Control: The Emergence of Intelligent Multi-Cloud Management Platforms, 2026-2030

This report emerges as the evolution of an integrated cloud manipulation management system as complementary technology for employer cloud manipulation management systems to enable businesses to manage increasingly distributed workloads in public, private, hybrid, edge, and sovereign clouds in one ma...

 

Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to employees at headquarters, regional centers, branch offices, and remote workers, but also to the enterprise ecosystem inclusive of supply chain, service providers, channels, and customers. Currently, there is a pressing demand to provide a full stack of UC architecture as a single stand-alone solution using an open platform, to facilitate interoperability with other standard third-party applications and solutions.
More Information
Deliverable Type Market Research
No Index No
Podcast No
Author Ankit Mishra
Industries Telecom
WIP Number 9ABD-00-0F-00-00
Keyword 1 unified communications service
Keyword 2 unified communications service in india
Keyword 3 UCaaS in india
Is Prebook No

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014

$1,500.00

Special Price $1,125.00 save 25 %

In stock
SKU
TE00220-SA-MR_01330