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29 Apr 2025  |  Global  |  Market Research
Global Desktop, VoWLAN and DECT Phones
Mobility is Key to Growth Opportunities
The global enterprise desktop and cordless phone market is in decline, although the rate of decline has slowed compared to previous years. In 2024, total revenue fell by 9.2% to $2.21 billion from $2.44 billion in 2023. Between 2024 and 2031, industry revenues are projected to decline at a compound annual growth rate of 3.2%.A key challenge facing ...
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12 May 2026  |  Global  |  Market Research
Global Desktop, VoWLAN, and DECT Phones Market, 2024–2032
Thriving Amid Disruption: AI, Convergence, and the Shift to Next-Generation Enterprise Voice
The global desktop, VoWLAN, and DECT phone market is entering a period of sustained structural contraction. This trend is driven by three reinforcing forces: substitution by softphones, rapid expansion of UCaaS ecosystems that minimize the need for dedicated handsets, and hybrid‑work dynamics that favor personal devices and reduce assigned‑desk den...
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08 Nov 2012  |  Global  |  Market Research
Global Enterprise VoWLAN Single-mode and DECT Phone Market
Identifying Growth Opportunities in a Mature Market
This strategic analysis is part of Frost & Sullivans continued coverage of the enterprise communications marketplace. Within this analysis, Frost & Sullivan discusses the market drivers, restraints, competitive landscape, revenue potential, market shares, and key market trends of two main on-site enterprise mobility endpoint options available in t...
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19 Feb 2025  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Unified Communications and Collaboration, 2025
AI Implications Ripple Across All Market Trends
Cloud communications empower customer organizations to accelerate their digital transformation efforts. IT decision makers (ITDMs) rank boosting team collaboration, improving the customer experience, and enhancing resiliency and business continuity as the top three UCC technology investment drivers. Mature applications in the business communication...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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12 Mar 2025  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Enterprise Wireless Services, 2025
Private Wireless Networks, Wireless WAN, Fixed Wireless Solutions, Network Slicing, and APIs Drive the Global Market
4G’s successor, 5G offers higher speeds, greater bandwidth, lower latency, and the ability to support multiple connections simultaneously. It also provides additional benefits, such as platform digitalization and extended device battery life. 5G’s new dimensions are driving new service development and technology monetization. The industry is at a ...
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01 Jun 2023  |  North America  |  Customer Research
Long-Term Impacts of Evolving Cloud Communications Trends on Telecom Operators
Trusted Voice and Integration Services Drive Growth for Providers in a Collaboration-First Market
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as well as ...
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28 Jul 2025  |  Global  |  Customer Research
Business Calling Market: Demand for Diverse Deployment and Connectivity Models Reigns
Hybrid Communications Environments Present Significant Challenges and Opportunities to Technology Solutions and Services Providers
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...
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15 Dec 2023  |  Asia Pacific  |  Market Research
5G Predictions and Market Trends in Asia-Pacific
Mobile Operators Transitioning from Consumer Logic to Growth Logic will be Necessary for Survival
By 2027, 82.2% of major mobile operators in Asia-Pacific (APAC) will remain as telcos, with 25% likely to exit or become MVNOs. Only 17.8% of major mobile operators in APAC will become Techcos (technology companies). Being passive and dependent on vendors for innovation has made the industry weak in driving innovation, leveraging technology, and th...
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