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Public safety solution providers must proactively seek Growth Opportunities as they negotiate the challenges of transformational growth in today’s rapidly evolving United States public safety sector. This journey is loaded with challenges, including a higher chance of failure due to the magnitude of transformation and the requirement for organizati...

Next Generation 911 (NG911) represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 9-1-1 (E9-1-1) network, NG911 supports a more diverse set of Internet Protocol (...

5G represents a fundamental shift in communication network architectures that will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will deliver a potent combination of network capabilities and flexible options for network deployments, servic...

Business support systems (BSS) solutions play a foundational role in driving the transformation of communication service providers (CSPs) to digital service provider (DSPs In telecom, a DSP delivers an integrated set of communication and media services that have traditionally been delivered by over-the-top or web-based service providers. While a DS...

An operations support system (OSS) is an IT or computer system that communication service providers use to manage their networks and, along with business support systems (BSSs), serve customers. This report examines the trends in OSS evolution (particularly in 5G), outline the market opportunities that OSS vendors must support in 5G, and illustrate...

This study offers an analysis of the U.S. TDM and IP Centrex/ hosted PBX services market. The study discusses factors impacting the market and current market and technology trends. It provides an in-depth analysis of the competitive landscape and offers a market size estimate and a forecast in terms of access lines and revenues.

An operations support system (OSS) refers to an IT or computer system that communications service providers (CSPs) use to manage their networks and, along with business support systems (BSSs), serve customers. The main focus of an OSS is supporting network operations through management functions such as network inventory, service provisioning, netw...

21 May 2019  |  North America  |  Market Outlook

Global UCC Industry Outlook, 2019

Rich Media Capabilities Shine in the Next-gen Workplace

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The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...

Many predicted that 2020 would be the year that fifth-generation (5G) mobile technology moved from something discussed as “coming soon” to a reality in many consumers’ lives. The move to 5G will not be an overnight occurrence, but one planned to gradually evolve over the next decade. The evolution of 5G starts with the consumer market: the latest A...