Search results for: 'study of ir'

Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...

This research study covers the U.S. market for wavelength services through the period 2008 to 2014. The analysis in the study is segmented by retail (sales to enterprises) versus wholesale (sales to service providers) revenues, and percentage breakouts of revenues by service type. The study also provides market share analysis based on revenues, and...

This study covers the Canadian and the U.S. VoIP services markets. It analyzes industry challenges, regional market drivers and restraints and trends in VoIP wholesale and retail services. The study segments retail services by PC-to-PC, PC-to-phone, calling cards, VoIP over broadband and managed enterprise solutions and discusses pricing, terminati...

This study focuses on hosted IP telephony services including IP Centrex and hosted IP PBX, as well as more comprehensive service bundles, typically referred to as Unified Communications (UC) services, that also include hosted voice and unified messaging, chat/instant messaging and presence, conferencing and collaboration. The findings of this study...

This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...

The Consumer Communication Services tracker for 2019 Q3 provides detailed information for a variety of companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complied study ...

The Consumer Communication Services tracker for 2020 Q1 provides detailed information for a variety of companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complied study ...

The Consumer Communication Services tracker for 2019 Q2 provides detailed information for a variety of companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complied study ...

The Consumer Communication Services tracker for 2019 Q3 provides detailed information for a variety of companies in the consumer communication services market for United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The complied study ...