Enhanced IP-Based Voice Services

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This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study analyzes the U. S. residential and enterprise markets for such services. It provides an insight into existing growth opportunities in each service segment and discusses existing business models and competitive dynamics. Finally, the study offers some strategic recommendations to industry participants.

Table of Contents

Enhanced IP-Based Voice ServicesIntroduction and Market OverviewIntroduction and Definitions of TermsEnhanced Services Description and Value PropositionMarket OverviewMarket AnalysisMarket DriversMarket RestraintsMarket and Technology TrendsStrategic Recommendations to Industry ParticipantsMarket Size Estimate and ForecastDemand AnalysisBusiness Models and Revenue ForecastsCompetitive LandscapeService ProvidersVoice Web Service ProvidersSoftware and Technology CompaniesMarket Engineering AwardsBusiness Development Strategy Award - TeleraProduct Line Strategy Award - QwestProduct Differentiation Award - SBC CommunicationsEntrepreneurial Company Award - Cbeyond CommunicationsMarket Penetration Award - CallWaveCompetitive Strategy Market Engineering Award - TellmeProduct Innovation Award - General MagicStrategic Alliance Innovation - BeVocalExecutive CornerRichard Barry - StarVox




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