Search results for: 'Services 2.0: The New Business Frontier for Profitability'

Connected services in passenger vehicles are undergoing a strategic transformation in Europe, reshaping how automakers engage with customers, manage vehicle life cycles, and build digital revenue streams. This Frost & Sullivan analysis examines how leading European original equipment manufacturers (OEMs) are developing group-level software platform...

New and used vehicles can be purchased in a variety of ways in Europe, whether through franchised car dealerships, OEM online channels, or third-party online marketplaces. Automakers are exploring ways to reach out directly to customers to reduce retail operating costs while new car dealers want more effective ways to market and sell their inventor...

Software-defined vehicle (SDV) development is reshaping Europe’s automotive engineering service provider (ESP) market, shifting demand from capacity-led engineering support toward platform integration, software lifecycle management, validation automation, and compliance-by-design. This Frost & Sullivan analysis assesses how original equipment manuf...

Pandemic-induced market challenges are spurring innovation and progress toward safer and more convenient solutions, particularly in Europe’s connected automotive industry, where emerging use cases are shaping a new normal for consumers. Frost and Sullivan's Voice of Customer survey on in-car services and features in Europe explores customer usage o...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in July 2015 in London, called Intelligent Mobility 3.0, Future of Mobility & New Mobility Business Models. These include presentations from Frost & Sullivan Europe team and a host of other companies, such as Daimler, Zipcar Europe, Al...

The way people move is evolving. The future will have flexible, integrated mobility and on-demand services. The paradigm shift towards door-to-door travel provides opportunities for a new class of market entrants: mobility integrators (MIs). This study examines this emerging market space and features a wide spectrum of visionary opportunities for M...

The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...

The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...

01 Jun 2021  |  Europe  |  Market Research

Benchmarking of OEM Strategies for the Commercial Vehicle Aftermarket in Europe

Scania VRS and DAF TRP’s Multi-brand Parts Sales and All-make Service Offerings will Enhance the Future Growth Potential of the OEMs’ Aftersales Business

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Key Issues Addressed

This report focuses on the various aspects of commercial vehicle OEMs aftersales business in Europe. It discusses the trends, business models, and distribution channels relevant to the segment and provides an overview of the major participants and their aftersales initiatives in the European market. The base year for analysis is 2020, while the for...