Search results for: 'MEETING APP'

This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost &...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

11 Mar 2021  |  Global  |  Market Research

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

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The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

This edition captures developments related to Generative AI, AI-driven SaaS Platform, FinOps Solution, Edge AI, Deepfake Detection, Smart Travel Management, AI-powered App Testing, Cellular IoT Solution, Industrial IoT Edge Solution, Data Labeling.ITCC TOE’s mission is to investigate emerging wireless communication and computing technology areas in...

08 Jul 2021  |  North America  |  Market Research

Low-Code Application Platforms Growth Opportunities

Harnessing the Power of Lines of Business in App Development Fuels Innovation Culture

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As businesses emerge from the pandemic operating environment, they are caught in a strange position of having to resume former foci—like streamlining operations, improving employee productivity, and enhancing the customer experience, but doing so in a wildly different operating environment than they were in 18 months ago. One technology that was ju...

15 Jun 2020  |  Asia Pacific  |  Market Research

Malaysian Data Center Services Market, Forecast to 2026

Data Centers Need to Improve Services to Meet Rapidly Surging Demand for Digitalization

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Key Issues Addressed

Malaysia is considered one of the prime data center markets in the Asia-Pacific region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their a...

The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...