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18 Dec 2020  |  Europe  |  Market Research
AI-powered Voicebots Turbocharging European Customer Journeys, 2020
Voicebot-enhanced Customer Experiences to Create New Opportunities for European Businesses
The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...
$2,450.00
Special Price $1,837.50 save 25 %
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03 Feb 2021  |  Europe  |  Market Research
AI-powered Chatbots Boosting the European CX Management Market, 2020
Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities
The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...
$2,450.00
Special Price $1,837.50 save 25 %
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
$4,950.00
Special Price $3,712.50 save 25 %