Search results for: 'smart'
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12 Aug 2015  |  North America  |  Market Research
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
Smart CRM Strategies, Tactics, and Solutions for SMB Growth
Small midsized businesses (SMBs) become successful by addressing customers needs. Customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities and to develop customer loyalty and lifetime value, including social media referrals. But there are business, economic, ...
$1,500.00
Special Price $1,125.00 save 25 %
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01 Sep 2022  |  North America  |  Customer Research
Re-imagining the Retail Customer Experience, 2022
Growth Opportunities Reshaping the North American Retail Market
The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...
$4,950.00
Special Price $3,712.50 save 25 %