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29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

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Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...

This edition of the IT, Computing and Communication Technology Opportunity Engine explores emerging growth prospects in AI-driven spatial intelligence, automated 3D intelligence, agentic observability, end-to-end agentic observability, unified API & AI gateway, API and AI connectivity platform, global GPU cloud, global cloud infrastructure, and tai...

This edition of the ITCC Technology Opportunity Engine highlights breakthrough innovations across AI-driven compliance automation, open banking platforms, cloud-native data integration, high-capacity optical transport, industrial IoT, advanced radar sensing, cloud-managed networks, ML-based fintech payments, workspace productivity, and sales CRM so...

This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Unified AI robotics, Hybrid GPU cloud and MLOps, Production inference stack, Full-stack reinforcement-learning compute, AI Infrastructure, Computer Vision, Software-Defined Applications, Developer Platform & Cloud Application Deploymen...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) highlights breakthrough innovations across conversational AI, multimodal intelligence, edge computing, wearable tech, spatial analytics, and enterprise AI platforms. Notable developments include AI-powered multi-agent orchestration for enterprise workflows, ...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial intelligence, Augmented Reality, Virtual Reality, Generative AI, Machine Learning Models, and Robotics Process Automation. These technologies empower users to devote their efforts to higher-value activities by auto...

03 Nov 2016  |  North America  |  Market Research

North American Hosted IP Telephony and UCaaS Market

Cloud Communications Solutions Evolve to Align with an API Economy

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The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

The global SD-WAN infrastructure industry is large and growing, and revenue exceeded $5.13 billion in 2023 at a year-over-year (YoY) growth of 42.2%. The industry is forecast to grow at a compound annual growth rate (CAGR) of 22.3% from 2023 to 2028, mainly driven by accelerated digital transformation, more complex network environments, and massive...