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3D ICs are redefining semiconductor innovation by enabling significant gains in performance, density, and energy efficiency. This report provides an executive view of how advances in vertical stacking, heterogeneous integration, chiplet-based design, and advanced packaging are reshaping design and manufacturing strategies across the industry. It hi...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Hyper-Distributed Edge Cloud, Edge AI Orchestration, Edge IoT, Real Time Analytics, Marketplace, Application Risk, 5G Data Management, AI Voice, Private Network PaaS, No-Code Workflow Automation, Vision AI, Digital Learning a...

This edition of the IT, Computing and Communication Technology Opportunity Engine explores GPU-as-a-Service, Hyperscale & AI-Focused Digital Infrastructure, and AI-Ready Data Centers to scale AI compute capabilities. Prompt-Based Builders and Docs-as-Code accelerate software development, while Artificial Chip Intelligence and MLOps optimize chip de...

Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...

Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...

AI refers to technologies that emulate human intelligence and assist decision-making with self-learning capabilities. Machine learning (ML) is a sub-field of AI that focuses on imitating how humans learn and includes the development and use of algorithms that can learn and adapt without following explicit instructions. Telcos have emerged as essen...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a various type of AI-enabled solutions with real-time monitoring and automation, conversational platforms,...

The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...

28 Aug 2025  |  Global  |  Customer Research

Voice of Customer: SD-WAN and SASE, Global, 2025

IT Decision-Makers’ Insights and Preferences

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This global survey, conducted annually by Frost & Sullivan’s ICT practice, captures customer insights and preferences regarding network technologies and related services. The 2025 edition spans 19 countries across North America, Latin America, Europe, and Asia, with 16% of respondents from the United States. To ensure data relevance, participants c...