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The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

This Frost & Sullivan report examines leading service providers in North America that offer comprehensive Ethernet services across both retail and wholesale segments. The market continues to face declining revenue growth, driven by ongoing price compression, increased competition, market maturity, and the rising adoption of software-defined wide ar...

The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...

28 Aug 2025  |  Global  |  Customer Research

Voice of Customer: SD-WAN and SASE, Global, 2025

IT Decision-Makers’ Insights and Preferences

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This global survey, conducted annually by Frost & Sullivan’s ICT practice, captures customer insights and preferences regarding network technologies and related services. The 2025 edition spans 19 countries across North America, Latin America, Europe, and Asia, with 16% of respondents from the United States. To ensure data relevance, participants c...

Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...

Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...

The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...

The study covers the Kingdom of Saudi Arabia (KSA)’s telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market...