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The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

Dental practices and dental laboratories in Spain have recognized the importance of adopting digital dental solutions. Digital dental solutions continue to record substantial growth, and are these expected to continue expansion as business models and significant value offerings continue to evolve in tandem with the fast-paced world of connected hea...

The e-hailing market in the ASEAN is showing clear signs of growth and is likely to emerge as a key mode of transport in the region in short to medium term. Urban areas are expected to be the primary segment for e-hailing apps in the ASEAN. The younger population of smartphone users are likely to be the key target market. Several participants have ...

This analysis will evaluate the global commercial aircraft fleet and aftermarket opportunities in 2018. The commercial aerospace aftermarket is growing in line with the global commercial aircraft fleet. The aftermarket can be divided into line maintenance, heavy check maintenance, and engine overhaul. The market segmentation is based on multiple c...