Search results for: 'Contact Center Applications Market'

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...

03 Nov 2021  |  Global  |  Market Research

Global Data Center Power and Cooling Growth Opportunities

5G, Edge, and IoT Development Drives the Growth of Data Centers and the Associated Power and Cooling Solutions

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Key Issues Addressed

Data center UPS and cooling systems are key components of data center architecture, which fulfills critical power and cooling requirements for electronic equipment. The global growth of the Internet and mobile devices has led to increased data creation, and this data needs to be stored and processed quickly and in real time. This has led to increas...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

Through this study, Frost & Sullivan aims to provide the reader with an overview of the regulations shaping commercial drone applications worldwide, outline recent developments, and how they will enable industry growth. We focused on the regulatory frameworks of Europe, Asia-Pacific, and North America, representing the largest commercial drone appl...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...

08 Jan 2021  |  Global  |  Market Research

Increased Investment by Cloud and Colocation Providers Drives the Global Data Center Market

5G, Edge Computing, and Expanding Connectivity Power Transformational Growth

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Key Issues Addressed

The next decade will witness an explosion of data due to increased levels of technology deployment across the globe; this will drive the need for processing and storing data and require the construction of both large and small data centers. The advent of 4G and 5G networks and the deployment of Industry 4.0 technologies and Internet of Things (IoT)...