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21 Dec 2022  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2028
VoIP Services Find New a New Role in Cloud PBX Integrations
This study delivers market sizing, growth forecasts and market share analysis in the next-generation voice access services market comprising: • Voice over Internet Protocol (VoIP) trunking • Session Initiation Protocol (SIP) trunking • Basic VoIP access services • Cloud Calling Plans VoIP access and VoIP/SIP trunking services involve the...
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20 Jan 2022  |  Global  |  Customer Research
Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain
Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services
Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
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29 Sep 2014  |  Global  |  Technology Research
Internet of Things (IoT) - Disruptive Opportunities in Key Sectors (Technical Insights)
Connecting Anyone, Anywhere, Anytime Intelligently
The Internet of things (IoT) is a concept that has emerged from a vision of an always connected world. Seamless connectivity between devices anywhere, anytime, in any condition is the goal behind the concept of IoT. This research service explores the impact of Internet of Things in key sectors such as Energy, Healthcare, Transportation, Manufacturi...
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19 Aug 2014  |  Africa  |  Market Research
Overall Cloud Computing Market in South Africa and Kenya
Market Set for Exponential Growth as Enterprises Move to Outsource Services
This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...
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16 Jun 2014  |  Global  |  Market Research
Global Big Data Analytics Market
The Necessary Ingredient to Survive in a Hyper-connected Business Environment
Frost & Sullivan classifies all analytics solutions into 2 broad segments, namely data discovery and visualization (DDV) and advanced analytics (AA). The study discusses the segment architectures, end users, and major components. The regional forecast spans North America and Latin America; Europe, the Middle East, and Africa; and Asia-Pacific marke...
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17 Jan 2014  |  Latin America  |  Market Research
Insights into Big Data and Analytics in Brazil
From a Nascent Market in 2013 to a Billion Dollar Industry in 2018
Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...
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30 Dec 2013  |  Global  |  Technology Research
Innovations in Medical Robotics (Technical Insights)
This research service focuses on the innovations for surgical robotics within various surgical disciplines. It discusses the key drivers and industry challenges and also enlists end-user demands and developer requirements.It identifies the technology roadmap and covers some of the key patents within the area.
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09 Dec 2015  |  Global  |  Market Research
Cognitive Computing and Artificial Intelligence Systems in Healthcare
Ramping Up a $6 Billion Dollar Market Opportunity
Shifts to how healthcare is delivered, where it is delivered, and how it is paid for are necessitating adoption of innovative tools for managing information. A key challenge is to appropriately assess the importance of various quantitative metrics, as well as correlate with qualitative recommendations and patient history. The voluminous forms of un...
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