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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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04 Dec 2019  |  North America  |  Market Research
Role of Water Utilities in Delivering Wider Social Value, 2019
Global Success Stories
Seasonal water shortages, increased water demand, and water scarcity caused by population and economic growth have challenged water sustainability and the water quality supplied to the public. Conventionally, water is supplied by water utilities in charge of provisioning clean water and sanitation. Over the years, the value of water has grown beyon...
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05 Feb 2021  |  North America  |  Market Research
Shifting Spotlight from Product- to Value-based Outcomes Intensifies Growth in the US Real-world Evidence IT Solutions Market
Early-stage R&D and Commercial Applications Fuel the Growth Pipeline
The US healthcare industrys transition to a patient-centric model is moving rapidly with focus on outcomes and value; however, drug prices have increased and pharmaceutical research and development (R&D) productivity is at its lowest. The healthcare industry and IT solutions providers are finding real-world evidence (RWE) as a potential solution to...
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30 Nov 2020  |  North America  |  Market Research
Critical Need for Efficiency amidst Ongoing Resource Shortages and Rising Demand Drive Global Hospital Command Centers Market
Medtech Vendors’ Growth Strategies to Support Hospitals’ ROI and Margin Improvement in a Post-COVID-19 Era
Globally, the difficulty in operating large hospitals is made worse by use of manual operations and processes that often lead to a host of inefficiencies. The COVID-19 pandemic in the first half of 2020 brought these inefficiencies to the fore, and as a lasting impact, hospitals must now address the backlog of outpatient, imaging, and surgery patie...
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23 Mar 2021  |  North America  |  Market Research
Innovative Business Models Unleash Growth Opportunities in the MedTech Industry
Unconventional Partnerships Create New Value, Address Evolving Market Needs, and Produce Transformational Growth
Medical technology (MedTech) firms are on the verge of reinventing their role in enabling care delivery due to various external factors, such as continuous margin pressures from providers on account of increasing healthcare costs, changing needs of end users, rapid technological advancements, empowered patient-consumers taking an active role in the...
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21 Jul 2022  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential
Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...
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28 Sep 2022  |  North America  |  Market Research
US & Europe Non-Hospital Imaging Service Providers Growth Opportunities, 2022
Innovative Business Models Lead the Shift from Hospitals to Non-hospital Outpatient Imaging Facilities
This study addresses the current shift from in-hospital settings to non-hospital or outpatient settings for medical imaging service providers in the US and EU. The focus is on X-ray, ultrasound, mammography, MRI, and imaging IT solutions delivered in outpatient settings, such as ambulatory surgery centers (ASCs), independent imaging diagnostic cent...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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29 Jul 2019  |  North America  |  Market Research
North America Contact Center Outsourcing Market, Forecast to 2022
Digital Transformation Proves Challenging Amid Active Service Provider Acquisitions
The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...
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07 Mar 2019  |  North America  |  Market Research
US Care Coordination Software Market, Forecast to 2023
Optimizing Value-based Reimbursement with Coordinated Care Approaches
The care coordination workflow aims to optimize the entire value chain of patient care. The objective of this research service is to present a comprehensive analysis of the US care coordination software market, with respect to market potential and key market dynamics at play in the next 5 years. The regional scope of the analysis is the United Stat...
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