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Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

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This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...

07 Sep 2020  |  North America  |  Frost Radar

Frost Radar™: Global Building Automation Systems Market, 2020

A Benchmarking System to Spark Companies to Action-Innovation That Fuels New Deal Flow and Growth Pipelines

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The Internet of Things has allowed numerous devices and systems to connect and communicate, generating a wealth of data that can be captured and converted to actionable insights through high-performance control and automation interfaces. In the building automation space, digitalization allows building managers to optimize energy use and save money ...

29 Apr 2019  |  Global  |  Market Outlook

Global Homes and Buildings (H&B) Industry Outlook, 2019

Artificial Intelligence (AI), Voice Command Control, and IoT-enabled Lighting to Drive the Industry Forward

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The homes and buildings (H&B) industry continues to evolve, driven by transformational technologies such as artificial intelligence (AI), machine learning, Internet of Things (IoT), data analytics, and the cloud. These technologies are significantly impacting smart homes, LED lighting, building automation, and building energy management markets. Ev...

15 Dec 2020  |  Europe  |  Market Research

Government Push and Disruptive Technologies Driving Growth of the Global Bike-Sharing Market

Future Growth Potential Enhanced by Integration with Other Mobility Modes to Provide First- and Last-Mile Mobility

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Globally, bike-sharing is poised to grow as one of the most attractive forms of sustainable mobility in the future. While the market has been impacted severely by the COVID-19 crisis, it has also been one of the first mobility markets to regain a surge in demand. Bike-sharing has emerged as one of the most convenient, affordable, and safest modes o...

Australia has witnessed unprecedented extreme weather events of drought and flood. Climate change also plays a role in drought and flood severity and recurrence. With over 80% of its population living in and around urban hotspots, the country is one of the most urbanized worldwide. As such, water and wastewater (W&WW) utilities in Australia are und...

17 Jul 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

Middle East and Africa Industrial Automation Market Outlook, 2020

Digital Transformation Reshapes the Industrial Market and Creates New Pivots of Growth for Automation Solution Providers in the Region

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This outlook study provides information on the key trends and predictions for the automation market in the Middle East and Africa in 2020, analysing developments across end-user industries. Demand for automation solutions in this region experienced a steady growth in 2019, aided by the moderate investment climate. The automation market across the r...

Transformative business solutions and customer-centric business models are compressing the value chain. Vertical integration is causing value chain dynamics to change, with new entrants offering end-to-end solutions across the upstream and the downstream stages. The value chain will move from the current product-centric model to consumer-centric da...

18 Jul 2022  |  Global  |  Market Research

Global Multi-Access Edge Computing Growth Opportunities

Increasing Deployment of Public MEC and 5G Networks Across Industries Drives Future Growth Potential

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Edge computing is computing that pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure highly efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data ...