Search results for: 'knowledge driving intelligent tools'

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

This research service analyzes the intelligent automation (IA) market in Asia-Pacific (APAC). It presents an overview on how artificial intelligence (AI) and robotic process automation (RPA) are gaining significance across key countries in the region, their applications, and some of the drivers and restraints in using these technologies. This stu...

30 Sep 2020  |  Asia Pacific  |  Market Research

Transformative Mega Trends of Autonomous Driving in Japan, 2020

Strategic Partnering and Technology Strategy to Accelerate the Transformational Growth of Autonomous Vehicles

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Japan’s automotive market is highly developed and evolving. Autonomous driving is advancing for both commercial and personal use. Naturally, global OEMs, suppliers, and technology companies are leading the charge, with significant inputs from research institutes and universities. In 2017, the Japanese government allowed driving tests on highways i...

13 Apr 2021  |  Asia Pacific  |  Market Research

High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market

Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services

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Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...

22 Jan 2021  |  Asia Pacific  |  Market Research

Indonesia Defense Transformation Driving Indigenous Industry Growth

Capability Enhancements Enabled by Disruptive Technologies Create New Growth Opportunities

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Regional geopolitics, increasing tension in the South China Sea, internal conflicts, and the impact of COVID-19 continue to shape Indonesia's defense landscape. The country seeks to upgrade and improve its indigenous industry and capability, especially in maritime and air defense, in line with the government's goal of a Minimum Essential Force by 2...

This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...