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This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

20 Nov 2020  |  Asia Pacific  |  Market Research

Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024

Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption

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The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segment’s rapid growth will see it achieve parity with the former around the end of the forecast period. On-prem...

12 Feb 2020  |  Asia Pacific  |  Market Research

Commercial MRO Market in Southeast Asia, 2019

Commercial MRO Market Hovers Around US$4.7 Billion Among Top 6 ASEAN Nations in 2019

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This study aims to evaluate the commercial aircraft fleet and spending on MRO services among the top 6 ASEAN nations of Southeast Asia. These countries had a large, combined airline fleet size of close to 1,800 aircraft by the end of 2019. The study focuses on the fleet and MRO spending comparisons among these top 6 ASEAN nations. It further delves...

06 May 2020  |  Asia Pacific  |  Market Research

Industry Guide to Cloud Workload Security in Asia-Pacific

Increased Adoption of Public and Hybrid Cloud Technology Creates Strong Need for Cloud Workload Protection

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The trend of moving data storage to the cloud continued in 2019 due to the need for digital transformation among businesses. With cloud technology, businesses can shorten the time-to-market in developing products and services, optimize infrastructure, streamline and simplify processes, and thus enable overall cost reduction. The awareness of cl...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

23 Nov 2020  |  Asia Pacific  |  Market Research

Southeast Asia Smart Street Lighting Market Calls for Convergence of Illumination and Information Technologies, 2020

Data Monetization in the Street Lighting Market Propel Collaboration Among Strategic Industry Participants

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Key Issues Addressed

Upgrading public street lights to LED lights have resulted in energy savings. However, connected or smart street lights can achieve better energy efficiency and promote other applications, such as security, Wi-Fi, and data. Networked, adaptive street lighting solutions have emerged as a leading smart city application. Although replacing existing st...

This research service analyzes the intelligent automation (IA) market in Asia-Pacific (APAC). It presents an overview on how artificial intelligence (AI) and robotic process automation (RPA) are gaining significance across key countries in the region, their applications, and some of the drivers and restraints in using these technologies. This stu...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...