Search results for: 'wholesale sector report'

This Frost & Sullivan research service examines the role artificial intelligence (AI) will play in the transformation of the public sector. As the public sector continues to evolve, governments have started adopting AI by implementing pilot projects in partnership with the private sector. Among the key public sector areas, defence and military has ...

Digital transformation of the security ecosystem is progressively disrupting traditional patterns. Frost & Sullivan provides a brief quarterly analysis on key trends across the market. The Digital Gazette provides an overview on key developments and contracts in the security industry and the relevant partnerships forged amongst its stakeholders aro...

Frost & Sullivan’s Top 10 Growth Opportunities for the Power & Energy Industry summarizes the major trends that will gain momentum in 2023. The mounting pressure to achieve global decarbonization and Russia’s invasion of Ukraine will continue to disrupt the power and energy sector. Investment in renewable energy will increase, with annual instal...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

The Food and Agricultural Organization (FAO) of the United Nations has identified that growing populations, rising affluence and urbanization are translating into increased threat to global food security. The agriculture sector has undergone a series of transformation since the 19th century, including mechanized agriculture as well as green revolut...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

21 Dec 2022  |  Global  |  Technology Research

Promising Digital Innovations in the Agriculture Sector

Transformational Growth of Crop Yield due to High-Accuracy Data Collection, Real-time Communication, and Precise Analytics

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The global population is estimated to increase by 25% and reach 9 billion by 2050. The rising population, coupled with an improved standard of living, results in increased nutrient consumption per capita, driving food demand. Freshwater resources are declining, and frequent cropping to meet the growing demand damages the soil. Water and soil are am...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

26 Feb 2021  |  North America  |  Market Research

Industry Convergence is Driving Cyber Security Spending in the Global Commercial and Public Sectors

Defining Future Growth Strategies for Critical National Infrastructure, First Responders, Mass Transportation, and Border Security

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The growing number of cyber attacks across sectors has resulted in compromised confidential information, network outages, and loss of control over essential computing resources. With the increase in digital infrastructures, mobile users, and wireless network usage with the advent of IoT, the attack surfaces for cyber threats have been increasing ex...